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Personal profile

Research interests

Cindy's research focus is on person-centred care for people with multimorbidity and process evaluation of complex trials. Her current work is co-leading a project with Rachel Johnson to establish and evaluate Care and Support Planning for people with multimorbidity in primary care. The project is called MaxWELL as it aims to Maximise Well-being in Everyday Life with Long-term conditions. She is also conducting a process evaluation for a trial targeted at Improving Medicines use in People with Polypharmacy in Primary Care (IMPPP).

She joined the Centre for Academic Primary Care in June 2014 as a research associate and PhD student to conduct the process evaluation of a cluster randomised controlled trial 'Improving the management of patients with multimorbidity in general practice' - the 3D trial. Her PhD was awarded in January 2019. Prior to that she worked as a clinical nurse specialist in rheumatology and was awarded an MSc with Distinction in Rheumatology Nursing at Keele University in 2010. She has also worked as a senior research nurse, a practice nurse in GP practices and as a counsellor and trainer for the relationship organisation Relate. 

Cindy's main interests include the management of long-term conditions, patient empowerment, patient-centred care and patient involvement in research. Her research skills are qualitative and focus on the conduct of process evaluation in prgamatic trials of complex interventions. 

Cindy has held grants from the Royal National Hospital for Rheumatic Diseases NHS Foundation Trust in Bath to investigate the effect on couple relationships when one partner has rheumatoid arthritis, and from North Bristol NHS Trust to explore the potential for nurse-led clinics in primary care to improve the care of people with osteoarthritis. She was a co-applicant on 'Improving the management of patients with multimorbidity in general practice' funded by the NIHR and completed Sept 2017. Most recently she was a awarded a grant from Bristol, North Somerset, South Gloucestershire (BNSSG) CCG to work towards implementing the MaxWELL project, as it addresses their aim of providing personalised care and better meeting the needs of people with multimorbidity in primary care.


Research interests

Management and self-management of long-term conditions, patient-centred care, health service delivery, process evaluation of trials of complex interventions


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