My research interests centre on understanding and improving the way health and social care policy is enacted in practice. This is informed by my background working in disability social care services. I use various qualitative methods, including conversation analysis, to examine how policy is ‘talked into being’ and to highlight its impact on people themselves. Much of my research focuses on issues affecting disabled people, with a focus on producing work that makes a positive impact outside of academia. This is often achieved through co-producing work with disabled people themselves.

One of my research lines focuses on communication in health and social care settings. I am currently researching the role of paid social care companions in remote consultations for patients with learning disabilities, how communication impacts the delivery and outcome of personal independence payment disability assessments, and how decisions are made in social work supervisions.

My second research line focuses on co-producing research together with disabled people to conceptualised and create change on their own terms. For example, I have worked with people living with dementia to co=-produce communication training videos (http://www.bristol.ac.uk/sps/gettingthingschanged/about-the-project/dementiatalk/), and I am currently working on a research project led by people living with dementia on improving post-diagnosis support.