Research output per year
Research output per year
Personal profile
Research interests
Digitalisation in the Service Sector
Environmental Sustainability
Global Sourcing and Risk Management
Research Groups and Themes
- MGMT Operations and Management Science
- Supply Chain Management
- Operations Management
- Social Media
- Digitalisation
- Sustainability
- Service Sector
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Research output
- 32 Article (Academic Journal)
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Harvesting Online Reviews to Identify the Competitor Set in a Service Business
Ye, F., Xia, Q., Zhang, M., Zhan, Y. & Li, Y., May 2022, In: Journal of Service Research. 27 p.Research output: Contribution to journal › Article (Academic Journal) › peer-review
Open AccessFile29 Citations (Scopus)442 Downloads (Pure) -
Corporate Responses to the Coronavirus Crisis and their Impact on Electronic-Word-of-Mouth and Trust Recovery: Evidence from Social Media
Wang, Y., Zhang, M., Li, S., Mcleay, F. & Gupta, S., Oct 2021, In: British Journal of Management. 32, 4, p. 1184-1202 19 p.Research output: Contribution to journal › Article (Academic Journal) › peer-review
Open AccessFile55 Citations (Scopus)113 Downloads (Pure) -
Environmental Performance Feedback and Timing of Reshoring: Perspectives from the Behavioural Theory of the Firm
Zhang, M., Shui, X., Smart, P. K., Wang, X. & Chen, J., 11 Oct 2022, (Accepted/In press) In: British Journal of Management.Research output: Contribution to journal › Article (Academic Journal) › peer-review
Open Access19 Citations (Scopus)
Projects
- 2 Finished
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AUTAPP (REPHRAIN): Automated Detection of Online Harms for Social Media Applications
Peersman, C. (Principal Investigator), Zhang, M. (Co-Investigator) & Nautiyal, R. (Researcher)
1/10/21 → 31/12/23
Project: Research
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REPHRAIN: REsearch centre on Privacy, Harm Reduction and Adversarial INfluence online
Rashid, A. (Principal Investigator), Ramokapane, M. (Researcher), Das Chowdhury, P. (Researcher), Owen, R. (Co-Investigator), Vranaki, A. A. I. (Co-Investigator), Rushforth, Y. (Manager), Schultz-Graham, R. R. (Administrator), Burger, K. (Co-Investigator), Peersman, C. (Co-Investigator), Zhang, M. (Co-Investigator), Van De Sandt, E. H. A. (Researcher), Hutton, H. (Researcher) & Gordon-Petrovskaya, E. (Researcher)
1/10/20 → 31/08/24
Project: Research, Parent
Prizes
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AOM Annual Meeting Best Paper Designation
Zhang, S. (Recipient), Zhang, M. (Recipient), Wang, X. (Recipient) & Xia, Y. (Recipient), 28 Mar 2024
Prize: Prizes, Medals, Awards and Grants
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Top Downloaded Article - European Management Review
Shui, X. (Recipient), Zhang, M. (Recipient) & Smart, P. K. (Recipient), 19 Mar 2024
Prize: Prizes, Medals, Awards and Grants
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Top Cited Article 2021-2022 (British Journal of Management)
Zhang, M. (Recipient), 2023
Prize: Prizes, Medals, Awards and Grants
Activities
- 4 Editorial activity
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Enterprise Information Systems (Journal)
Zhang, M. (Editorial board member)
5 Jun 2020Activity: Publication peer-review and editorial work types › Editorial activity
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Technological Forecasting and Social Change (Journal)
Zhang, M. (Guest editor)
2019 → 2021Activity: Publication peer-review and editorial work types › Editorial activity
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Industrial Management and Data Systems (Journal)
Zhang, M. (Editorial board member)
2025Activity: Publication peer-review and editorial work types › Editorial activity