Research output per year
Research output per year
Personal profile
Research interests
My PhD research is examining consumer behaviour with anthropomorphised service robots in the context of service failure, cutting across the fields of consumer psychology, human-computer interaction, service research, and marketing.
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Research output
- 1 Article (Academic Journal)
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Humanlike service robots: A systematic literature review and research agenda
Zhang, W., Slade, E. & Pantano, E., 10 Aug 2024, In: Psychology and Marketing. p. 1-25Research output: Contribution to journal › Article (Academic Journal) › peer-review
Open Access