A Framework for Understanding the Empowerment Effects of Telecentres on Rural Communities in Developing Countries

Sellina Khumbo Kapondera, Roberta Bernardi, Niki Panteli

Research output: Contribution to conferenceConference Paperpeer-review

4 Citations (Scopus)

Abstract

This paper proposes a framework for understanding how individuals empowered by telecentres, in return, empower their rural communities. The issue is that although ICT4D projects such as telecentres are viewed as a vital way to foster social economic development, their effectiveness on reducing digital exclusion is continuously being questioned. This research suggests that the way telecentres users empower communities is key to understanding how communities can harness ICTs (Information and Communication Technologies) to fight against digital exclusion. The study adopts qualitative research methods and targets two telecentres in Malawi. The study will help understand how individuals empowered by the use of ICTs such as telecentres can then empower members of their community. Hence, this study will provide insights of how ICTs can also become means to generate collective empowerment.
Original languageEnglish
Pages104-115
Publication statusPublished - 2019
EventIFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019 - Dar es Salaam, Tanzania, United Republic of
Duration: 1 May 20193 May 2019
Conference number: 15th

Workshop

WorkshopIFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019
Country/TerritoryTanzania, United Republic of
CityDar es Salaam
Period1/05/193/05/19

Research Groups and Themes

  • Digital Societies
  • MGMT Innovation Studies and Technology
  • MGMT Public Management
  • MGMT theme Public Services Governance and Management
  • MGMT theme Innovation and Digitalisation

Keywords

  • Telecenters
  • Empowerment
  • Sustainable development
  • Africa

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