This paper proposes a framework for understanding how individuals empowered by telecentres, in return, empower their rural communities. The issue is that although ICT4D projects such as telecentres are viewed as a vital way to foster social economic development, their effectiveness on reducing digital exclusion is continuously being questioned. This research suggests that the way telecentres users empower communities is key to understanding how communities can harness ICTs (Information and Communication Technologies) to fight against digital exclusion. The study adopts qualitative research methods and targets two telecentres in Malawi. The study will help understand how individuals empowered by the use of ICTs such as telecentres can then empower members of their community. Hence, this study will provide insights of how ICTs can also become means to generate collective empowerment.
|Publication status||Published - 2019|
|Event||IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019 - Dar es Salaam, Tanzania, United Republic of|
Duration: 1 May 2019 → 3 May 2019
Conference number: 15th
|Workshop||IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019|
|Country||Tanzania, United Republic of|
|City||Dar es Salaam|
|Period||1/05/19 → 3/05/19|
- Digital Societies
- MGMT Innovation Studies and Technology
- MGMT Public Management
- MGMT theme Public Services Governance and Management
- MGMT theme Innovation and Digitalisation
- Sustainable development
Kapondera, S. K., Bernardi, R., & Panteli, N. (2019). A Framework for Understanding the Empowerment Effects of Telecentres on Rural Communities in Developing Countries. 104-115. Paper presented at IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019, Dar es Salaam, Tanzania, United Republic of.