A Social Media Framework to Support Engineering Design Communication

Engineering Design Communication (EDC) is fundamental to almost all Engineering Design activities as it provides the ability for knowledge and information to be shared between engineers. It is part of ‘what we do’. This communication contains a great deal of rationale relating to the evolution of Product Development and is essential for understanding ‘why the product is the way it is’. The need to support EDC is becoming more important due to the fact that Product Development is becoming more distributed, multi-disciplinary and involving greater re-use of past designs. With the advent of Social Media (SM), it is argued that there is the technical capability to provide more effective support for EDC within a computer-mediated environment. In order to explore this potential, this paper defines the requirements for the effective support of EDC through an extensive review of the literature. It then discusses the suitability of a SM approach and then presents the theoretical foundations of a SM framework to support EDC.