Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes

Ewan Soubutts, Amid Ayobi, Rachel Eardley, Ki Cater, Aisling Ann O'Kane

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

7 Citations (Scopus)
198 Downloads (Pure)


Stairlifts are a widely-used technology in the home that help people with mobility issues to go up and down stairs. However, it is unclear how stairlifts are experienced by all household members and what this understanding implies for home healthcare technologies. We investigated the impact of stairlift installations on older adults' households in the UK through a qualitative study investigating the lived experience of the adoption and acceptance of this technology. Interviews and focus groups with primary users, household residents and service providers showed how the wider household identify misalignments between simplified stairlift installation models from service providers and describe a more complex, nuanced emotional journey which involves decision making, conflict and trauma and catharsis and independence. Findings provide transferrable outcomes for the smart home domain by highlighting the multi-resident home, the emotional intrusiveness of home healthcare technologies and the diversity that comes with providing care, unique to every household.
Original languageEnglish
Title of host publicationProceedings of the ACM on Human-Computer Interaction
Subtitle of host publicationCSCW
EditorsJeff Nichols
PublisherAssociation for Computing Machinery (ACM)
Number of pages26
Publication statusPublished - 18 Oct 2021
EventACM Conference on Computer Supported Cooperative Work 2021 - Virtual
Duration: 23 Oct 202127 Oct 2021

Publication series

PublisherAssociation for Computing Machinery
ISSN (Electronic)2573-0142


ConferenceACM Conference on Computer Supported Cooperative Work 2021
Abbreviated titleCSCW 2021
Internet address

Structured keywords

  • Digital Health


  • stairlifts
  • households
  • assistive technology
  • aging
  • health
  • care
  • older adults
  • multi-resident homes


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