Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes

Ewan Soubutts; Amid Ayobi; Rachel Eardley; Ki Cater; Aisling Ann O'Kane

doi:10.1145/3476061

Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes

Ewan Soubutts, Amid Ayobi, Rachel Eardley, Ki Cater, Aisling Ann O'Kane

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

18 Citations (Scopus)

580 Downloads (Pure)

Abstract

Stairlifts are a widely-used technology in the home that help people with mobility issues to go up and down stairs. However, it is unclear how stairlifts are experienced by all household members and what this understanding implies for home healthcare technologies. We investigated the impact of stairlift installations on older adults' households in the UK through a qualitative study investigating the lived experience of the adoption and acceptance of this technology. Interviews and focus groups with primary users, household residents and service providers showed how the wider household identify misalignments between simplified stairlift installation models from service providers and describe a more complex, nuanced emotional journey which involves decision making, conflict and trauma and catharsis and independence. Findings provide transferrable outcomes for the smart home domain by highlighting the multi-resident home, the emotional intrusiveness of home healthcare technologies and the diversity that comes with providing care, unique to every household.

Original language	English
Title of host publication	Proceedings of the ACM on Human-Computer Interaction
Subtitle of host publication	CSCW
Editors	Jeff Nichols
Publisher	Association for Computing Machinery
Pages	1-26
Number of pages	26
Volume	5
Edition	CSCW2
DOIs	https://doi.org/10.1145/3476061
Publication status	Published - 18 Oct 2021
Event	ACM Conference on Computer Supported Cooperative Work 2021 - Virtual Duration: 23 Oct 2021 → 27 Oct 2021 https://cscw.acm.org/2021/

Publication series

Name
Publisher	Association for Computing Machinery
ISSN (Electronic)	2573-0142

Conference

Conference	ACM Conference on Computer Supported Cooperative Work 2021
Abbreviated title	CSCW 2021
Period	23/10/21 → 27/10/21
Internet address	https://cscw.acm.org/2021/

Research Groups and Themes

SPHERE
Digital Health
Bristol Interaction Group

Keywords

stairlifts
households
assistive technology
aging
health
care
older adults
multi-resident homes

Access to Document

10.1145/3476061Licence: Unspecified

Full-text PDF (author’s accepted manuscript)
This is the accepted author manuscript (AAM). The final published version (version of record) is available online via Association for Computing Machinery (ACM) at https://doi.org/10.1145/3476061. Please refer to any applicable terms of use of the publisher.
Accepted author manuscript, 704 KB

Handle.net

Persistent link

Amazon Echo Show as a Multimodal Human-to-Human Care Support Tool within Self-Isolating Older UK Households
Soubutts, E., Ayobi, A., Eardley, R., McNaney, R., Cater, K. F. & O'Kane, A. A., 11 Nov 2022, CSCW 22: Proceedings of the 2022 ACM conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 31 p. 302. (CSCW; vol. 6, no. CSCW2).
Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)
16 Citations (Scopus)

SPHERE2
Craddock, I. J. (Principal Investigator), Mirmehdi, M. (Co-Investigator), Piechocki, R. J. (Co-Investigator), Flach, P. A. (Co-Investigator), Oikonomou, G. (Co-Investigator), Burghardt, T. (Co-Investigator), Damen, D. (Co-Investigator), Santos-Rodriguez, R. (Co-Investigator), O'Kane, A. A. (Co-Investigator), McConville, R. (Co-Investigator), Masullo, A. (Co-Investigator) & Gooberman-Hill, R. (Co-Investigator)
1/10/18 → 31/01/23
Project: Research, Parent

Cite this

Soubutts, E., Ayobi, A., Eardley, R., Cater, K., & O'Kane, A. A. (2021). Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes. In J. Nichols (Ed.), Proceedings of the ACM on Human-Computer Interaction: CSCW (CSCW2 ed., Vol. 5, pp. 1-26). Article 320 Association for Computing Machinery. https://doi.org/10.1145/3476061

@inproceedings{530f66b91b2e4235a7cfa4278da13f42,

title = "Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes",

abstract = "Stairlifts are a widely-used technology in the home that help people with mobility issues to go up and down stairs. However, it is unclear how stairlifts are experienced by all household members and what this understanding implies for home healthcare technologies. We investigated the impact of stairlift installations on older adults' households in the UK through a qualitative study investigating the lived experience of the adoption and acceptance of this technology. Interviews and focus groups with primary users, household residents and service providers showed how the wider household identify misalignments between simplified stairlift installation models from service providers and describe a more complex, nuanced emotional journey which involves decision making, conflict and trauma and catharsis and independence. Findings provide transferrable outcomes for the smart home domain by highlighting the multi-resident home, the emotional intrusiveness of home healthcare technologies and the diversity that comes with providing care, unique to every household.",

keywords = "stairlifts, households, assistive technology, aging, health, care, older adults, multi-resident homes",

author = "Ewan Soubutts and Amid Ayobi and Rachel Eardley and Ki Cater and O'Kane, \{Aisling Ann\}",

year = "2021",

month = oct,

day = "18",

doi = "10.1145/3476061",

language = "English",

volume = "5",

publisher = "Association for Computing Machinery",

pages = "1--26",

editor = "Nichols, \{Jeff \}",

booktitle = "Proceedings of the ACM on Human-Computer Interaction",

address = "United States",

edition = "CSCW2",

note = "ACM Conference on Computer Supported Cooperative Work 2021, CSCW 2021 ; Conference date: 23-10-2021 Through 27-10-2021",

url = "https://cscw.acm.org/2021/",

}

Soubutts, E, Ayobi, A, Eardley, R, Cater, K & O'Kane, AA 2021, Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes. in J Nichols (ed.), Proceedings of the ACM on Human-Computer Interaction: CSCW. CSCW2 edn, vol. 5, 320, Association for Computing Machinery, pp. 1-26, ACM Conference on Computer Supported Cooperative Work 2021, 23/10/21. https://doi.org/10.1145/3476061

Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes. / Soubutts, Ewan; Ayobi, Amid; Eardley, Rachel et al.
Proceedings of the ACM on Human-Computer Interaction: CSCW. ed. / Jeff Nichols. Vol. 5 CSCW2. ed. Association for Computing Machinery, 2021. p. 1-26 320.

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

TY - GEN

T1 - Aging in Place Together

T2 - ACM Conference on Computer Supported Cooperative Work 2021

AU - Soubutts, Ewan

AU - Ayobi, Amid

AU - Eardley, Rachel

AU - Cater, Ki

AU - O'Kane, Aisling Ann

PY - 2021/10/18

Y1 - 2021/10/18

N2 - Stairlifts are a widely-used technology in the home that help people with mobility issues to go up and down stairs. However, it is unclear how stairlifts are experienced by all household members and what this understanding implies for home healthcare technologies. We investigated the impact of stairlift installations on older adults' households in the UK through a qualitative study investigating the lived experience of the adoption and acceptance of this technology. Interviews and focus groups with primary users, household residents and service providers showed how the wider household identify misalignments between simplified stairlift installation models from service providers and describe a more complex, nuanced emotional journey which involves decision making, conflict and trauma and catharsis and independence. Findings provide transferrable outcomes for the smart home domain by highlighting the multi-resident home, the emotional intrusiveness of home healthcare technologies and the diversity that comes with providing care, unique to every household.

AB - Stairlifts are a widely-used technology in the home that help people with mobility issues to go up and down stairs. However, it is unclear how stairlifts are experienced by all household members and what this understanding implies for home healthcare technologies. We investigated the impact of stairlift installations on older adults' households in the UK through a qualitative study investigating the lived experience of the adoption and acceptance of this technology. Interviews and focus groups with primary users, household residents and service providers showed how the wider household identify misalignments between simplified stairlift installation models from service providers and describe a more complex, nuanced emotional journey which involves decision making, conflict and trauma and catharsis and independence. Findings provide transferrable outcomes for the smart home domain by highlighting the multi-resident home, the emotional intrusiveness of home healthcare technologies and the diversity that comes with providing care, unique to every household.

KW - stairlifts

KW - households

KW - assistive technology

KW - aging

KW - health

KW - care

KW - older adults

KW - multi-resident homes

U2 - 10.1145/3476061

DO - 10.1145/3476061

M3 - Conference Contribution (Conference Proceeding)

VL - 5

SP - 1

EP - 26

BT - Proceedings of the ACM on Human-Computer Interaction

A2 - Nichols, Jeff

PB - Association for Computing Machinery

Y2 - 23 October 2021 through 27 October 2021

ER -

Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes

Abstract

Publication series

Conference

Research Groups and Themes

Keywords

Access to Document

Handle.net

Fingerprint

Research output

Amazon Echo Show as a Multimodal Human-to-Human Care Support Tool within Self-Isolating Older UK Households

Projects

SPHERE2

Cite this