Ambient influence: Can twinkly lights lure and abstract representations trigger behavioral change?

Yvonne Rogers; William R. Hazlewood; Paul Marshall; Nick Dalton; Susanna Hertrich

doi:10.1145/1864349.1864372

Ambient influence: Can twinkly lights lure and abstract representations trigger behavioral change?

Yvonne Rogers^*, William R. Hazlewood, Paul Marshall, Nick Dalton, Susanna Hertrich

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

133 Citations (Scopus)

Abstract

Can ubiquitous technologies be designed to nudge people to change their behavior? If so, how? We describe an ambient installation that was intended to help people decide - and to encourage them to reflect - when confronted with a choice. In this particular case, it was whether to take the stairs or the elevator in their place of work. The rationale was to push people towards a desired behavior at the point of decision-making and to reflect upon theirs and others' aggregate behavior. We describe the ambient displays that were developed and the prototyping studies in which they were evaluated. The findings from an in-the-wild study are then presented. They reveal that even though people said they were not aware of changing their behavior, logged data of their actual behavior showed a significant change. We discuss these mixed findings in relation to whether ambient displays can influence at an unconscious or conscious level.

Original language	English
Title of host publication	UbiComp'10 - Proceedings of the 2010 ACM Conference on Ubiquitous Computing
Pages	261-270
Number of pages	10
DOIs	https://doi.org/10.1145/1864349.1864372
Publication status	Published - 16 Dec 2010
Event	12th International Conference on Ubiquitous Computing, UbiComp 2010 - Copenhagen, Denmark Duration: 26 Sept 2010 → 29 Sept 2010

Conference

Conference	12th International Conference on Ubiquitous Computing, UbiComp 2010
Country/Territory	Denmark
City	Copenhagen
Period	26/09/10 → 29/09/10

Research Groups and Themes

Bristol Interaction Group

Keywords

ambient displays
behavioral change
in-the-wild study
persuasive technology

Access to Document

10.1145/1864349.1864372

Handle.net

Persistent link

Cite this

@inproceedings{48fff8c2bbb249919581939975579b15,

title = "Ambient influence: Can twinkly lights lure and abstract representations trigger behavioral change?",

abstract = "Can ubiquitous technologies be designed to nudge people to change their behavior? If so, how? We describe an ambient installation that was intended to help people decide - and to encourage them to reflect - when confronted with a choice. In this particular case, it was whether to take the stairs or the elevator in their place of work. The rationale was to push people towards a desired behavior at the point of decision-making and to reflect upon theirs and others' aggregate behavior. We describe the ambient displays that were developed and the prototyping studies in which they were evaluated. The findings from an in-the-wild study are then presented. They reveal that even though people said they were not aware of changing their behavior, logged data of their actual behavior showed a significant change. We discuss these mixed findings in relation to whether ambient displays can influence at an unconscious or conscious level.",

keywords = "ambient displays, behavioral change, in-the-wild study, persuasive technology",

author = "Yvonne Rogers and Hazlewood, \{William R.\} and Paul Marshall and Nick Dalton and Susanna Hertrich",

year = "2010",

month = dec,

day = "16",

doi = "10.1145/1864349.1864372",

language = "English",

isbn = "9781605588384",

pages = "261--270",

booktitle = "UbiComp'10 - Proceedings of the 2010 ACM Conference on Ubiquitous Computing",

note = "12th International Conference on Ubiquitous Computing, UbiComp 2010 ; Conference date: 26-09-2010 Through 29-09-2010",

}

Rogers, Y, Hazlewood, WR, Marshall, P, Dalton, N & Hertrich, S 2010, Ambient influence: Can twinkly lights lure and abstract representations trigger behavioral change? in UbiComp'10 - Proceedings of the 2010 ACM Conference on Ubiquitous Computing., 1864372, pp. 261-270, 12th International Conference on Ubiquitous Computing, UbiComp 2010, Copenhagen, Denmark, 26/09/10. https://doi.org/10.1145/1864349.1864372

Ambient influence: Can twinkly lights lure and abstract representations trigger behavioral change? / Rogers, Yvonne; Hazlewood, William R.; Marshall, Paul et al.
UbiComp'10 - Proceedings of the 2010 ACM Conference on Ubiquitous Computing. 2010. p. 261-270 1864372.

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

TY - GEN

T1 - Ambient influence

T2 - 12th International Conference on Ubiquitous Computing, UbiComp 2010

AU - Rogers, Yvonne

AU - Hazlewood, William R.

AU - Marshall, Paul

AU - Dalton, Nick

AU - Hertrich, Susanna

PY - 2010/12/16

Y1 - 2010/12/16

N2 - Can ubiquitous technologies be designed to nudge people to change their behavior? If so, how? We describe an ambient installation that was intended to help people decide - and to encourage them to reflect - when confronted with a choice. In this particular case, it was whether to take the stairs or the elevator in their place of work. The rationale was to push people towards a desired behavior at the point of decision-making and to reflect upon theirs and others' aggregate behavior. We describe the ambient displays that were developed and the prototyping studies in which they were evaluated. The findings from an in-the-wild study are then presented. They reveal that even though people said they were not aware of changing their behavior, logged data of their actual behavior showed a significant change. We discuss these mixed findings in relation to whether ambient displays can influence at an unconscious or conscious level.

AB - Can ubiquitous technologies be designed to nudge people to change their behavior? If so, how? We describe an ambient installation that was intended to help people decide - and to encourage them to reflect - when confronted with a choice. In this particular case, it was whether to take the stairs or the elevator in their place of work. The rationale was to push people towards a desired behavior at the point of decision-making and to reflect upon theirs and others' aggregate behavior. We describe the ambient displays that were developed and the prototyping studies in which they were evaluated. The findings from an in-the-wild study are then presented. They reveal that even though people said they were not aware of changing their behavior, logged data of their actual behavior showed a significant change. We discuss these mixed findings in relation to whether ambient displays can influence at an unconscious or conscious level.

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KW - behavioral change

KW - in-the-wild study

KW - persuasive technology

UR - https://www.scopus.com/pages/publications/78650008749

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DO - 10.1145/1864349.1864372

M3 - Conference Contribution (Conference Proceeding)

AN - SCOPUS:78650008749

SN - 9781605588384

SP - 261

EP - 270

BT - UbiComp'10 - Proceedings of the 2010 ACM Conference on Ubiquitous Computing

Y2 - 26 September 2010 through 29 September 2010

ER -

Ambient influence: Can twinkly lights lure and abstract representations trigger behavioral change?

Abstract

Conference

Research Groups and Themes

Keywords

Access to Document

Handle.net

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