Bleeding issue: a quality improvement project on the phlebotomy service at the Royal Devon and Exeter Hospital

S Lawday; K Abraham; K Joyce; Z Shellie; R Shuttleworth; R Dunne; George Nowell; S Corke; C Silver; R Hayward; James Grant; R Bethune

doi:10.1136/bmjoq-2018-000570

Bleeding issue: a quality improvement project on the phlebotomy service at the Royal Devon and Exeter Hospital

S Lawday^*, K Abraham, K Joyce, Z Shellie, R Shuttleworth, R Dunne, George Nowell, S Corke, C Silver, R Hayward, James Grant, R Bethune

^*Corresponding author for this work

Research output: Contribution to journal › Article (Academic Journal) › peer-review

Abstract

Blood tests form an important part of a patient’s journey through hospital; they play a vital role in decision-making. At our large distric general hospital (DGH), it was identified that proportion of blood tests requested to be taken by phlebotomists were not being done, this impacting on clinical decision making.

We conducted a quality improvement project to improve the proportion of blood results available to the medical team, in a timely manner to alter patient management during normal working hours.

Issues identified highlighted poor communication of failed venepuncture attempts between the phlebotomy team and the ward junior doctors.

Original language	English
Article number	e000570
Number of pages	2
Journal	BMJ Open Quality
Volume	9
Issue number	1
Early online date	22 Jan 2020
DOIs	https://doi.org/10.1136/bmjoq-2018-000570
Publication status	Published - 8 Jan 2022

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title = "Bleeding issue: a quality improvement project on the phlebotomy service at the Royal Devon and Exeter Hospital",

abstract = "Blood tests form an important part of a patient{\textquoteright}s journey through hospital; they play a vital role in decision-making. At our large distric general hospital (DGH), it was identified that proportion of blood tests requested to be taken by phlebotomists were not being done, this impacting on clinical decision making. We conducted a quality improvement project to improve the proportion of blood results available to the medical team, in a timely manner to alter patient management during normal working hours. Issues identified highlighted poor communication of failed venepuncture attempts between the phlebotomy team and the ward junior doctors.",

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AU - Lawday, S

AU - Abraham, K

AU - Joyce, K

AU - Shellie, Z

AU - Shuttleworth, R

AU - Dunne, R

AU - Nowell, George

AU - Corke, S

AU - Silver, C

AU - Hayward, R

AU - Grant, James

AU - Bethune, R

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N2 - Blood tests form an important part of a patient’s journey through hospital; they play a vital role in decision-making. At our large distric general hospital (DGH), it was identified that proportion of blood tests requested to be taken by phlebotomists were not being done, this impacting on clinical decision making. We conducted a quality improvement project to improve the proportion of blood results available to the medical team, in a timely manner to alter patient management during normal working hours. Issues identified highlighted poor communication of failed venepuncture attempts between the phlebotomy team and the ward junior doctors.

AB - Blood tests form an important part of a patient’s journey through hospital; they play a vital role in decision-making. At our large distric general hospital (DGH), it was identified that proportion of blood tests requested to be taken by phlebotomists were not being done, this impacting on clinical decision making. We conducted a quality improvement project to improve the proportion of blood results available to the medical team, in a timely manner to alter patient management during normal working hours. Issues identified highlighted poor communication of failed venepuncture attempts between the phlebotomy team and the ward junior doctors.

UR - http://europepmc.org/abstract/PMC/PMC7011880

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DO - 10.1136/bmjoq-2018-000570

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JO - BMJ Open Quality

JF - BMJ Open Quality

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ER -

Bleeding issue: a quality improvement project on the phlebotomy service at the Royal Devon and Exeter Hospital

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