Translated title of the contribution | Calling capital: Call centre strategies in New Brunswick and New Zealand |
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Original language | English |
Title of host publication | Canada in New Zealand: ACSANZ Regional Conference, University of Canterbury, Christchurch, New Zealand |
Publication status | Published - 2001 |
Calling capital: Call centre strategies in New Brunswick and New Zealand
WJ Larner
Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)