Calling capital: Call centre strategies in New Brunswick and New Zealand

WJ Larner

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

Translated title of the contributionCalling capital: Call centre strategies in New Brunswick and New Zealand
Original languageEnglish
Title of host publicationCanada in New Zealand: ACSANZ Regional Conference, University of Canterbury, Christchurch, New Zealand
Publication statusPublished - 2001

Bibliographical note

Conference Organiser: ACSANZ

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