Carer and clinician perceptions of the use of emergency medical services by people with dementia: a qualitative study

Sarah Voss*, Janet Brandling, Sarah Black, Rik Cheston, Sarah Cullum, Steve Iliffe, Sarah Purdy, Jonathan Benger

*Corresponding author for this work

Research output: Contribution to journalArticle (Academic Journal)peer-review

3 Citations (Scopus)
197 Downloads (Pure)

Abstract

A growing number of older people are accessing emergency medical services (EMS), and many calls to EMS are made by, or on behalf of, people with dementia. Their needs are frequently complex; however, EMS staff are often given minimal guidance on ensuring patient safety, accurate diagnosis, and timely transfer to the most appropriate care. This study aimed to qualitatively explore the EMS experiences of carers for people with dementia and assess the views of EMS staff on the management of dementia, using focus groups and interviews. Themes were focussed on the circumstances surrounding EMS calls to people with dementia. These can prove frustrating due to a lack of information sharing, limited alternatives to hospital attendance and the amount of time that it can take to meet the complex needs of a person with dementia.

Original languageEnglish
Pages (from-to)1-4
Number of pages4
JournalPrimary Health Care Research and Development
Early online date23 Apr 2018
DOIs
Publication statusE-pub ahead of print - 23 Apr 2018

Keywords

  • ambulance service
  • dementia
  • emergency medical services

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