This session presents an overview of techniques used to build an understanding what user want from the systems you are building. Users can give you insight into the types of functionality, content, site structure and interface design. An overview of requirements gathering techniques will be presented. Including tips on one-to-one interviewing, observation of current practices, facilitating focus groups and developing questionaires.
|Translated title of the contribution||Conducting User Needs Analysis|
|Title of host publication||Institutional Web Management Workshop|
|Publication status||Published - 2005|