Studies generally show that use of bidirectional text messaging in primary care is feasible, but response from patients decreases over time after messaging has been initiated by healthcare practitioners. Tailored/personalised text messaging leads to better response and improved patient outcomes. Increased patient engagement with text messages typically has a positive impact for patient outcomes.
|Publisher||NIHR Applied Research Collaboration West|
|Publication status||Published - 20 Apr 2020|
- NIHR ARC West