COV. 31: How Do Patients Respond to Text Messaging in Primary Care

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Abstract

Studies generally show that use of bidirectional text messaging in primary care is feasible, but response from patients decreases over time after messaging has been initiated by healthcare practitioners. Tailored/personalised text messaging leads to better response and improved patient outcomes. Increased patient engagement with text messages typically has a positive impact for patient outcomes.
Original languageEnglish
PublisherNIHR Applied Research Collaboration West
Publication statusPublished - 20 Apr 2020

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