Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities

Amid Ayobi, Annali Grimes, Sue Mackinnon, Ewan Soubutts, Rachel Eardley, Zoe Banks-Gross, Rachael J S Gooberman-Hill, Aisling Ann O'Kane

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

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Abstract

Gaining an understanding of people’s diverse mental health needs is essential for informing the design of inclusive mental health technologies. However, conversations about mental health experiences can be challenging for both researchers and participants. We present the design of visual cards that illustrate an inclusive mental health concept to support researchers and participants in understanding and sharing mental health experiences. We illustrate the iterative design of the visual cards with our reflections and feedback from ethnically diverse participants. We found that designing the visual cards fostered insightful reflections within the design team regarding the roles of identity, gender, and ethnicity in designing culturally sensitive content and research. Participants from minority ethnic backgrounds valued the illustrative elements of the visual cards and highlighted the importance of supporting different languages and visual cultures. We discuss use cases for the visual cards and implications for designing culturally sensitive mental health technologies.
Original languageEnglish
Title of host publicationDIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference
Subtitle of host publicationNowhere and Everywhere
Place of PublicationNew York, NY, United States
PublisherAssociation for Computing Machinery (ACM)
Pages942-954
Number of pages13
ISBN (Electronic)9781450384766
DOIs
Publication statusPublished - 28 Jun 2021
EventDesigning Interactive Systems (DIS '21) -
Duration: 28 Jun 20212 Jul 2021
https://dis.acm.org/2021/

Publication series

NameDIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere

Conference

ConferenceDesigning Interactive Systems (DIS '21)
Period28/06/212/07/21
Internet address

Bibliographical note

Funding Information:
Many thanks to all participants, the SPHERE team, and our reviewers for providing insightful feedback on earlier versions of this pictorial paper. This work was performed under the SPHERE Next Steps Project funded by the UK Engineering and Physical Sciences Research Council (EPSRC), Grant EP/R005273/1.

Publisher Copyright:
© 2021 ACM.

Keywords

  • Digital Health
  • SPHERE

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