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Gaining an understanding of people’s diverse mental health needs is essential for informing the design of inclusive mental health technologies. However, conversations about mental health experiences can be challenging for both researchers and participants. We present the design of visual cards that illustrate an inclusive mental health concept to support researchers and participants in understanding and sharing mental health experiences. We illustrate the iterative design of the visual cards with our reflections and feedback from ethnically diverse participants. We found that designing the visual cards fostered insightful reflections within the design team regarding the roles of identity, gender, and ethnicity in designing culturally sensitive content and research. Participants from minority ethnic backgrounds valued the illustrative elements of the visual cards and highlighted the importance of supporting different languages and visual cultures. We discuss use cases for the visual cards and implications for designing culturally sensitive mental health technologies.
|Title of host publication||DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference|
|Subtitle of host publication||Nowhere and Everywhere|
|Place of Publication||New York, NY, United States|
|Publisher||Association for Computing Machinery (ACM)|
|Number of pages||13|
|Publication status||Published - 28 Jun 2021|
|Event||Designing Interactive Systems (DIS '21) - |
Duration: 28 Jun 2021 → 2 Jul 2021
|Name||DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere|
|Conference||Designing Interactive Systems (DIS '21)|
|Period||28/06/21 → 2/07/21|
Bibliographical noteFunding Information:
Many thanks to all participants, the SPHERE team, and our reviewers for providing insightful feedback on earlier versions of this pictorial paper. This work was performed under the SPHERE Next Steps Project funded by the UK Engineering and Physical Sciences Research Council (EPSRC), Grant EP/R005273/1.
© 2021 ACM.
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