Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities

Amid Ayobi; Annali Grimes; Sue Mackinnon; Ewan Soubutts; Rachel Eardley; Zoe Banks-Gross; Rachael J S Gooberman-Hill; Aisling Ann O'Kane

doi:10.1145/3461778.3462085

Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities

Amid Ayobi, Annali Grimes, Sue Mackinnon, Ewan Soubutts, Rachel Eardley, Zoe Banks-Gross, Rachael J S Gooberman-Hill, Aisling Ann O'Kane

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

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Abstract

Gaining an understanding of people’s diverse mental health needs is essential for informing the design of inclusive mental health technologies. However, conversations about mental health experiences can be challenging for both researchers and participants. We present the design of visual cards that illustrate an inclusive mental health concept to support researchers and participants in understanding and sharing mental health experiences. We illustrate the iterative design of the visual cards with our reflections and feedback from ethnically diverse participants. We found that designing the visual cards fostered insightful reflections within the design team regarding the roles of identity, gender, and ethnicity in designing culturally sensitive content and research. Participants from minority ethnic backgrounds valued the illustrative elements of the visual cards and highlighted the importance of supporting different languages and visual cultures. We discuss use cases for the visual cards and implications for designing culturally sensitive mental health technologies.

Original language	English
Title of host publication	DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference
Subtitle of host publication	Nowhere and Everywhere
Place of Publication	New York, NY, United States
Publisher	Association for Computing Machinery (ACM)
Pages	942-954
Number of pages	13
ISBN (Electronic)	9781450384766
DOIs	https://doi.org/10.1145/3461778.3462085
Publication status	Published - 28 Jun 2021
Event	Designing Interactive Systems (DIS '21) - Duration: 28 Jun 2021 → 2 Jul 2021 https://dis.acm.org/2021/

Publication series

Name	DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere

Conference

Conference	Designing Interactive Systems (DIS '21)
Period	28/06/21 → 2/07/21
Internet address	https://dis.acm.org/2021/

Bibliographical note

Funding Information:
Many thanks to all participants, the SPHERE team, and our reviewers for providing insightful feedback on earlier versions of this pictorial paper. This work was performed under the SPHERE Next Steps Project funded by the UK Engineering and Physical Sciences Research Council (EPSRC), Grant EP/R005273/1.

Publisher Copyright:
© 2021 ACM.

Keywords

Digital Health
SPHERE

Access to Document

10.1145/3461778.3462085

Full-text PDF (accepted author manuscript)
This is the final published version of the article (version of record). It first appeared online via ACM at 10.1145/3461778.3462085. Please refer to any applicable terms of use of the publisher.
Accepted author manuscript, 18.3 MB

Cite this

Ayobi, A., Grimes, A., Mackinnon, S., Soubutts, E., Eardley, R., Banks-Gross, Z., Gooberman-Hill, R. J. S., & O'Kane, A. A. (2021). Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities. In DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere (pp. 942-954). (DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere). Association for Computing Machinery (ACM). https://doi.org/10.1145/3461778.3462085

Ayobi, Amid ; Grimes, Annali ; Mackinnon, Sue ; Soubutts, Ewan ; Eardley, Rachel ; Banks-Gross, Zoe ; Gooberman-Hill, Rachael J S ; O'Kane, Aisling Ann. / Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities. DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere. New York, NY, United States : Association for Computing Machinery (ACM), 2021. pp. 942-954 (DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere).

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Ayobi, A, Grimes, A, Mackinnon, S, Soubutts, E , Eardley, R, Banks-Gross, Z, Gooberman-Hill, RJS & O'Kane, AA 2021, Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities. in DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere. DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere, Association for Computing Machinery (ACM), New York, NY, United States, pp. 942-954, Designing Interactive Systems (DIS '21), 28/06/21. https://doi.org/10.1145/3461778.3462085

Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities. / Ayobi, Amid; Grimes, Annali; Mackinnon, Sue; Soubutts, Ewan ; Eardley, Rachel; Banks-Gross, Zoe; Gooberman-Hill, Rachael J S ; O'Kane, Aisling Ann.

DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere. New York, NY, United States : Association for Computing Machinery (ACM), 2021. p. 942-954 (DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere).

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

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AU - Grimes, Annali

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AU - Banks-Gross, Zoe

AU - Gooberman-Hill, Rachael J S

AU - O'Kane, Aisling Ann

N1 - Funding Information: Many thanks to all participants, the SPHERE team, and our reviewers for providing insightful feedback on earlier versions of this pictorial paper. This work was performed under the SPHERE Next Steps Project funded by the UK Engineering and Physical Sciences Research Council (EPSRC), Grant EP/R005273/1. Publisher Copyright: © 2021 ACM.

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AB - Gaining an understanding of people’s diverse mental health needs is essential for informing the design of inclusive mental health technologies. However, conversations about mental health experiences can be challenging for both researchers and participants. We present the design of visual cards that illustrate an inclusive mental health concept to support researchers and participants in understanding and sharing mental health experiences. We illustrate the iterative design of the visual cards with our reflections and feedback from ethnically diverse participants. We found that designing the visual cards fostered insightful reflections within the design team regarding the roles of identity, gender, and ethnicity in designing culturally sensitive content and research. Participants from minority ethnic backgrounds valued the illustrative elements of the visual cards and highlighted the importance of supporting different languages and visual cultures. We discuss use cases for the visual cards and implications for designing culturally sensitive mental health technologies.

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PB - Association for Computing Machinery (ACM)

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Y2 - 28 June 2021 through 2 July 2021

ER -

Ayobi A, Grimes A, Mackinnon S, Soubutts E , Eardley R, Banks-Gross Z et al. Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities. In DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere. New York, NY, United States: Association for Computing Machinery (ACM). 2021. p. 942-954. (DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere). https://doi.org/10.1145/3461778.3462085

Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

Other files and links

Fingerprint

SPHERE2

Cite this

Designing Visual Cards for Digital Mental Health Research with Ethnic Minorities

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

Other files and links

Fingerprint

Projects

SPHERE2

Cite this