Does it matter if you don't know who's talking? Multiplayer gaming with Voiceover IP

John Halloran; Geraldine Fitzpatrick; Yvonne Rogers; Paul Marshall

doi:10.1145/985921.986027

Does it matter if you don't know who's talking? Multiplayer gaming with Voiceover IP

John Halloran^*, Geraldine Fitzpatrick, Yvonne Rogers, Paul Marshall

^*Corresponding author for this work

Department of Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

6 Citations (Scopus)

Abstract

Voiceover IP (VoIP) now makes it possible for people in distributed online multiplayer games to talk to each other. This might not only influence game performance, but also social interaction. However, using VoIP in multiplayer games can often make it hard to know who is talking, an issue that other researchers have found to be problematic. In a 10-week study of a fixed group of adult gamers, we found that not knowing who is talking affects game performance differently according to the type of game. In team-based war games, it can have a negative effect both on learning and coordination, but in race games, where individuals rather than teams compete, it appears generally not to matter. In contrast, the impact of not knowing who is talking on social interaction is the same regardless of game type: while the social experience can be highly enjoyable, it is difficult for gamers to get to know each other. We consider the design implications for enhancing both game performance and social interaction.

Original language	English
Title of host publication	Extended Abstracts on Human Factors in Computing Systems, CHI EA 2004
Pages	1215-1218
Number of pages	4
DOIs	https://doi.org/10.1145/985921.986027
Publication status	Published - 1 Dec 2004
Event	22nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2004: Connect - Vienna, Austria Duration: 24 Apr 2004 → 29 Apr 2004 Conference number: 22 http://www.chi2004.org/

Conference

Conference	22nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2004
Abbreviated title	CHI 2004
Country/Territory	Austria
City	Vienna
Period	24/04/04 → 29/04/04
Other	Welcome to CHI2004, the premier international conference for human-computer interaction. CHI2004 will be held in Vienna, Austria. Our conference theme is CONNECT, and we've created new opportunities for conference attendees to connect with technology, with each other, and with Vienna, a marvelous central European city of imperial tradition and modern creativity. Please join us in Vienna and take advantage of the many opportunities to network and showcase your research, design, and practice in a top international conference destination. We are pleased to announce five Special Areas for the conference, and we especially encourage you to join us in exploring these topics.
Internet address	http://www.chi2004.org/

Keywords

Multiplayer games
Qualitative study
Social interaction
Voiceover IP

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title = "Does it matter if you don't know who's talking? Multiplayer gaming with Voiceover IP",

abstract = "Voiceover IP (VoIP) now makes it possible for people in distributed online multiplayer games to talk to each other. This might not only influence game performance, but also social interaction. However, using VoIP in multiplayer games can often make it hard to know who is talking, an issue that other researchers have found to be problematic. In a 10-week study of a fixed group of adult gamers, we found that not knowing who is talking affects game performance differently according to the type of game. In team-based war games, it can have a negative effect both on learning and coordination, but in race games, where individuals rather than teams compete, it appears generally not to matter. In contrast, the impact of not knowing who is talking on social interaction is the same regardless of game type: while the social experience can be highly enjoyable, it is difficult for gamers to get to know each other. We consider the design implications for enhancing both game performance and social interaction.",

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author = "John Halloran and Geraldine Fitzpatrick and Yvonne Rogers and Paul Marshall",

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booktitle = "Extended Abstracts on Human Factors in Computing Systems, CHI EA 2004",

note = "22nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2004 : Connect, CHI 2004 ; Conference date: 24-04-2004 Through 29-04-2004",

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Halloran, J, Fitzpatrick, G, Rogers, Y & Marshall, P 2004, Does it matter if you don't know who's talking? Multiplayer gaming with Voiceover IP. in Extended Abstracts on Human Factors in Computing Systems, CHI EA 2004. pp. 1215-1218, 22nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2004, Vienna, Austria, 24/04/04. https://doi.org/10.1145/985921.986027

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AU - Halloran, John

AU - Fitzpatrick, Geraldine

AU - Rogers, Yvonne

AU - Marshall, Paul

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PY - 2004/12/1

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N2 - Voiceover IP (VoIP) now makes it possible for people in distributed online multiplayer games to talk to each other. This might not only influence game performance, but also social interaction. However, using VoIP in multiplayer games can often make it hard to know who is talking, an issue that other researchers have found to be problematic. In a 10-week study of a fixed group of adult gamers, we found that not knowing who is talking affects game performance differently according to the type of game. In team-based war games, it can have a negative effect both on learning and coordination, but in race games, where individuals rather than teams compete, it appears generally not to matter. In contrast, the impact of not knowing who is talking on social interaction is the same regardless of game type: while the social experience can be highly enjoyable, it is difficult for gamers to get to know each other. We consider the design implications for enhancing both game performance and social interaction.

AB - Voiceover IP (VoIP) now makes it possible for people in distributed online multiplayer games to talk to each other. This might not only influence game performance, but also social interaction. However, using VoIP in multiplayer games can often make it hard to know who is talking, an issue that other researchers have found to be problematic. In a 10-week study of a fixed group of adult gamers, we found that not knowing who is talking affects game performance differently according to the type of game. In team-based war games, it can have a negative effect both on learning and coordination, but in race games, where individuals rather than teams compete, it appears generally not to matter. In contrast, the impact of not knowing who is talking on social interaction is the same regardless of game type: while the social experience can be highly enjoyable, it is difficult for gamers to get to know each other. We consider the design implications for enhancing both game performance and social interaction.

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KW - Qualitative study

KW - Social interaction

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ER -

Does it matter if you don't know who's talking? Multiplayer gaming with Voiceover IP

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