Effect of Workload and Work Environment on the Anxiety of Health Workers in Dealing with Tuberculosis Patients

The effect of workload and work environment on employee performance is very influential. Providing workload effectively is useful for knowing the extent to which employees can be given the maximum workload. Primarily, for healthcare workers, the workload should be properly distributed because it is not only about patient services, but they also need to pay attention to their own health from various kinds of infectious diseases in the healthcare facility. This study aims to determine the effect of workload and work environment on the health of workers’ anxiety in dealing with tuberculosis patients at Batua Health Center, Makassar City. This study uses a quantitative research design using across-sectional study approach. The population and samples were taken using a total sampling technique, namely health workers at the Batua Health Center, Makassar City, with a total of 58 respondents. The research was conducted in November-December 2022. The result shows that workload significantly affects the health of workers’ anxiety, with a p-value = 0.021. The test results also obtained an Exp(B) value of 4,456. Statistical test with Chi-Square obtained p-value = 0.004 <α 0.05, so Ho is rejected, meaning that statistically there is a relationship between the work environment and the health anxiety of workers at Batua Health Center with an OR value of 5.204, meaning that the work environment is less likely 5 times to cause anxiety in the health of workers.