Effective Persuasion Strategies for Socially Assistive Robots

Katie Winkle; Séverin Lemaignan; Praminda Caleb-Solly; Ute Leonards; Ailie Turton; Paul Bremner

doi:10.1109/HRI.2019.8673313

Effective Persuasion Strategies for Socially Assistive Robots

Katie Winkle, Séverin Lemaignan, Praminda Caleb-Solly, Ute Leonards, Ailie Turton, Paul Bremner

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

44 Citations (Scopus)

356 Downloads (Pure)

Abstract

In this paper we present the results of an experimental study investigating the application of human persuasive strategies to a social robot. We demonstrate that robot displays of goodwill and similarity to the participant significantly increased robot persuasiveness, as measured objectively by participant behaviour. However, such strategies had no impact on subjective measures concerning perception of the robot, and perception of the robot did not correlate with participant behaviour. We hypothesise that this is due to difficulty in accurately measuring perception of a robot using subjective measures. We suggest our results are particularly relevant for the design and development of socially assistive robots.

Original language	English
Title of host publication	2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2019)
Subtitle of host publication	Proceedings of a meeting held 11-14 March 2019, Daegu, South Korea.
Publisher	IEEE Computer Society
Pages	277-285
Number of pages	9
Volume	2019-March
ISBN (Electronic)	9781538685556
ISBN (Print)	9781538685563
DOIs	https://doi.org/10.1109/HRI.2019.8673313
Publication status	Published - 22 Mar 2019
Event	14th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2019 - Daegu, Korea, Republic of Duration: 11 Mar 2019 → 14 Mar 2019

Publication series

Name	ACM/IEEE International Conference on Human-Robot Interaction (HRI)
Publisher	IEEE
ISSN (Print)	2167-2121

Conference

Conference	14th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2019
Country/Territory	Korea, Republic of
City	Daegu
Period	11/03/19 → 14/03/19

Structured keywords

Brain and Behaviour
Cognitive Science
Visual Perception

Keywords

Persuasion
Socially Assistive Robots
User-Study

Access to Document

10.1109/HRI.2019.8673313

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This is the accepted author manuscript (AAM). The final published version (version of record) is available online via IEEE at https://doi.org/10.1109/HRI.2019.8673313 . Please refer to any applicable terms of use of the publisher.
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Winkle, K., Lemaignan, S., Caleb-Solly, P., Leonards, U., Turton, A., & Bremner, P. (2019). Effective Persuasion Strategies for Socially Assistive Robots. In 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2019): Proceedings of a meeting held 11-14 March 2019, Daegu, South Korea. (Vol. 2019-March, pp. 277-285). [8673313] (ACM/IEEE International Conference on Human-Robot Interaction (HRI)). IEEE Computer Society. https://doi.org/10.1109/HRI.2019.8673313

Winkle, Katie ; Lemaignan, Séverin ; Caleb-Solly, Praminda et al. / Effective Persuasion Strategies for Socially Assistive Robots. 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2019): Proceedings of a meeting held 11-14 March 2019, Daegu, South Korea.. Vol. 2019-March IEEE Computer Society, 2019. pp. 277-285 (ACM/IEEE International Conference on Human-Robot Interaction (HRI)).

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abstract = "In this paper we present the results of an experimental study investigating the application of human persuasive strategies to a social robot. We demonstrate that robot displays of goodwill and similarity to the participant significantly increased robot persuasiveness, as measured objectively by participant behaviour. However, such strategies had no impact on subjective measures concerning perception of the robot, and perception of the robot did not correlate with participant behaviour. We hypothesise that this is due to difficulty in accurately measuring perception of a robot using subjective measures. We suggest our results are particularly relevant for the design and development of socially assistive robots.",

keywords = "Persuasion, Socially Assistive Robots, User-Study",

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doi = "10.1109/HRI.2019.8673313",

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Winkle, K, Lemaignan, S, Caleb-Solly, P, Leonards, U, Turton, A & Bremner, P 2019, Effective Persuasion Strategies for Socially Assistive Robots. in 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2019): Proceedings of a meeting held 11-14 March 2019, Daegu, South Korea.. vol. 2019-March, 8673313, ACM/IEEE International Conference on Human-Robot Interaction (HRI), IEEE Computer Society, pp. 277-285, 14th Annual ACM/IEEE International Conference on Human-Robot Interaction, HRI 2019, Daegu, Korea, Republic of, 11/03/19. https://doi.org/10.1109/HRI.2019.8673313

Effective Persuasion Strategies for Socially Assistive Robots. / Winkle, Katie; Lemaignan, Séverin; Caleb-Solly, Praminda et al.
2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2019): Proceedings of a meeting held 11-14 March 2019, Daegu, South Korea.. Vol. 2019-March IEEE Computer Society, 2019. p. 277-285 8673313 (ACM/IEEE International Conference on Human-Robot Interaction (HRI)).

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

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AB - In this paper we present the results of an experimental study investigating the application of human persuasive strategies to a social robot. We demonstrate that robot displays of goodwill and similarity to the participant significantly increased robot persuasiveness, as measured objectively by participant behaviour. However, such strategies had no impact on subjective measures concerning perception of the robot, and perception of the robot did not correlate with participant behaviour. We hypothesise that this is due to difficulty in accurately measuring perception of a robot using subjective measures. We suggest our results are particularly relevant for the design and development of socially assistive robots.

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Winkle K, Lemaignan S, Caleb-Solly P, Leonards U, Turton A, Bremner P. Effective Persuasion Strategies for Socially Assistive Robots. In 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2019): Proceedings of a meeting held 11-14 March 2019, Daegu, South Korea.. Vol. 2019-March. IEEE Computer Society. 2019. p. 277-285. 8673313. (ACM/IEEE International Conference on Human-Robot Interaction (HRI)). doi: 10.1109/HRI.2019.8673313

Effective Persuasion Strategies for Socially Assistive Robots

Abstract

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Structured keywords

Keywords

Access to Document

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