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Evaluating Sustainable Interaction Design of Digital Services: The Case of YouTube

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageEnglish
Title of host publicationCHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Publisher or commissioning bodyAssociation for Computing Machinery (ACM)
Number of pages12
ISBN (Print)9781450359702
DateAccepted/In press - 7 Jan 2019
DatePublished (current) - 4 May 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019


Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
CountryUnited Kingdom


Recent research has advocated for a broader conception of evaluation for Sustainable HCI (SHCI), using interdisciplinary insights and methods. In this paper, we put this into practice to conduct an evaluation of Sustainable Interaction Design (SID) of digital services. We explore how SID can contribute to corporate greenhouse gas (GHG) reduction strategies. We show how a Digital Service Provider (DSP) might incorporate SID into their design process and quantitatively evaluate a specific SID intervention by combining user analytics data with environmental life cycle assessment. We illustrate this by considering YouTube. Replacing user analytics data with aggregate estimates from publicly available sources, we estimate emissions associated with the deployment of YouTube to be approximately 10MtCO2e p.a. We estimate emissions reductions enabled through the use of an SID intervention from prior literature to be approximately 300KtCO2e p.a., and demonstrate that this is significant when considered alongside other emissions reduction interventions used by DSPs.

    Research areas

  • Digital service, Evaluation, Interaction design, Sustainability, Sustainable HCI


2019 CHI Conference on Human Factors in Computing Systems, CHI 2019

Duration4 May 20199 May 2019
CountryUnited Kingdom
SponsorsACM SIGCHI (External organisation)

Event: Conference

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  • Full-text PDF (accepted author manuscript)

    Rights statement: This is the author accepted manuscript (AAM). The final published version (version of record) is available online via ACM at . Please refer to any applicable terms of use of the publisher.

    Accepted author manuscript, 509 KB, PDF document


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