Abstract
The adult social care sector in England has been encouraged to increase the role of volunteers in service delivery. To understand the volunteer role in care delivery and its impact upon paid care work, we undertook 94 qualitative interviews in seven care settings for older people in England. Whilst the boundaries between care worker and volunteer were clearly established in some organisations, they were more indistinguishable in others. We discuss how both clear and murky boundary making, especially regarding ‘emotional’ and ‘bodily’ aspects of care, can contribute towards paid care work’s invisibility, lack of recognition and poor remuneration.
Original language | English |
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Pages (from-to) | 425–440 |
Journal | International Journal of Care and Caring |
Volume | 7 |
Issue number | 3 |
Early online date | 6 Sept 2022 |
DOIs | |
Publication status | Published - 6 Sept 2022 |
Keywords
- Paid care work; older people; Social care; volunteering