Improving video-mediated communication with orchestration

Martin Groen, Marian Ursu, Spiros Michalakopoulos, Manolis Falelakis, Epameinondas Gasparis

Research output: Contribution to journalArticle (Academic Journal)peer-review

14 Citations (Scopus)

Abstract

Video-mediated communication (VMC) has become a popular communication medium. However, research to date suggests that the inherent constraints of VMC impair effective and efficient communication and task performance. We propose that these negative findings could be attributed to how the technology was used and propose the novel concept of communication orchestration aimed at mitigating some of the signaled limitations. Orchestration is a selection process for displaying information that is deemed relevant for accomplishing an effective and efficient task performance and communicative experience. We report an experiment that confirmed this suggestion. The results indicate that orchestration could be an important novel feature to aid humans when communicating via VMC, but also suggest that there is potential for further improvements in orchestration. (C) 2012 Elsevier Ltd. All rights reserved.

Original languageEnglish
Pages (from-to)1575-1579
Number of pages5
JournalComputers in Human Behavior
Volume28
Issue number5
DOIs
Publication statusPublished - Sep 2012

Structured keywords

  • Tactile Action Perception

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