Jokebox: Coordinating Shared Encounters in Public Spaces

Mara Balestrini, Paul Marshall, Raymundo Cornejo, Monica Tentori, Jon Bird, Yvonne Rogers

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

22 Citations (Scopus)

Abstract

Eye contact is crucial to shared encounters in public spaces. However, most urban technologies that aim to foster social interaction tend to rely on screens, directing a significant proportion of the users' attention towards the device rather than to those with whom the encounter is shared. We present the design and evaluation of the Jokebox, a lightweight technology that requires two passers-by to coordinate actions to hear a joke. In three in the wild studies at different locations we found that our design supported micro-level coordination in a consistent manner: by encouraging people to make eye contact and by using audible jokes, users engaged in interactions that often led to further conversation and laughter. We describe how opportunities for macrolevel coordination were key to the success of the installation, but varied by context. Finally, we present design implications for considering both the micro and macro levels of social coordination.

Original languageEnglish
Title of host publicationProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
PublisherAssociation for Computing Machinery (ACM)
Pages38-49
Number of pages12
Volume27
ISBN (Electronic)9781450335928
DOIs
Publication statusPublished - 27 Feb 2016
Event19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: 27 Feb 20162 Mar 2016

Conference

Conference19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
CountryUnited States
CitySan Francisco
Period27/02/162/03/16

Keywords

  • Audio interface
  • Coordination
  • In the wild
  • Public display

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