Learning with Community: Developing Citizen-Led Housing

Shaofu Huang, Ruth Deakin Crick, Melissa Mean, Carolyn Hassan, Colin Taylor

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)


Creating a flourishing city and delivering the Sustainable Development Goals in urban development is a complex challenge because of the interconnectedness between the different goals as well as the diverse perspectives and prioritisation of values among stakeholders. To navigate through this complexity and effectively orchestrate changes at the scales needed, innovation programmes have to be co-produced by and with stakeholders. Effective co-production requires mindful leadership and skilful facilitation. We introduce a learning framework which helps innovators and change programme leaders to facilitate an integrated approach to stakeholder engagement, so they can lead their project effectively and stimulate desired, community-led transformation. We examine the conceptual underpinnings of the framework, drawing from evidence in the literature about motivation and decision theories, co-production, learning, and resilient agency. We then describe how this framework has been developed in a case study of a citizen- led housing project in Knowle West, Bristol, UK and how the solution developed responds to the urban challenge themes of the Urban ID project: mobility & accessibility, health & happiness, equality & inclusion, carbon-neutral city, and environment & ecology. We highlight the importance of framing co- production as a learning journey and the need for the effective facilitation of both the behavioural processes of getting things done and the learning facilitation processes which enable people to change their minds and behaviours. These lead to the argument that mindful leadership in both thought and action and the development of a collaborative learning infrastructure are important success factors for co- production in Living Labs.
Original languageEnglish
Title of host publicationOpen Living Lab Days 2018
Subtitle of host publicationConference Proceedings of Open Living Lab Days 2018
Number of pages20
Publication statusPublished - 25 Sep 2018


  • citizen-led housing
  • urban diagnostics
  • learning infrastructure
  • Stakeholder engagement


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