Abstract
Human task performance in dynamic and complex systems is considerably impaired
by the reduced ability of operators to locate and act on task-relevant information. It
is suggested that the highlighting of task-relevant information would facilitate
expedient establishment of task objectives. This suggestion has been tested
experimentally by investigating whether this task-relevant information can be located
with relevancy markers. In telephone and email conversations it was found that
across task (i.e. finance and logistics) and language (i.e. Dutch, English and
Mandarin-Chinese) domains, humans seem to benefit from the presence of these
markers when localising relevant information. It is suggested that this work has the
potential to be used to inform the design of tasks and user interfaces of complex and
other systems where user interaction is needed.
| Translated title of the contribution | Locating task-objective relevant information in text |
|---|---|
| Original language | English |
| Title of host publication | Annual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, University of Sheffield |
| Editors | D de Waard, G R J Hockey, P Nickel, K Brookhuis |
| Publisher | Shaker Publishing, Maastricht, the Netherlands |
| Pages | 387 - 398 |
| Number of pages | 11 |
| Publication status | Published - Sep 2007 |
| Event | Human Factors Issues in Complex System Performance - Maastricht, Netherlands Duration: 1 Jan 2007 → 1 Jan 2007 |
Conference
| Conference | Human Factors Issues in Complex System Performance |
|---|---|
| Country/Territory | Netherlands |
| City | Maastricht |
| Period | 1/01/07 → 1/01/07 |
Bibliographical note
Name and Venue of Event: University of SheffieldConference Proceedings/Title of Journal: Human Factors Issues in Complex System Performance
Conference Organiser: The Europe Chapter of the Human Factors and Ergonomics Society