Skip to main navigation Skip to search Skip to main content

Managing through a crisis: emotional leadership strategies of high-growth entrepreneurs during the COVID-19 pandemic

  • Kautsar Ramli
  • , Ben Spigel
  • , Nick Williams
  • , Suzanne Mawson
  • , Sarah Jack

    Research output: Contribution to journalArticle (Academic Journal)peer-review

    28 Citations (Scopus)

    Abstract

    This study explores how high-growth entrepreneurs use well-being and emotional labour as tools to respond to crises. Drawing on 173 longitudinal interviews with 57 high-growth entrepreneurs during the Covid-19 crisis, we explore internal crisis response strategies. The data show that entrepreneurs employ a variety of emotional labour practices which produce organizational resilience. However, these practices are in tension with the strategic practices required for economic resilience. We show how the emotional of entrepreneurs serves as part of their crisis leadership strategy. This adds a new perspective to the literature on entrepreneurial crisis and resilience by showing the complexity of internal reactions to sudden and prolonged shocks.
    Original languageEnglish
    Pages (from-to)24-48
    Number of pages25
    JournalEntrepreneurship & Regional Development
    Volume35
    Issue number1-2
    DOIs
    Publication statusPublished - 22 Nov 2022

    Bibliographical note

    Funding Information:
    This work was supported by the Economic and Social Research Council Grant number ES/V004956/1 UK Research and Innovation We thank all the research participants for their time and support. In addition to the listed authors, data was collected by Fumi Kitagawa, Tim Vorley, Giovanna Campopiano, Daniel Prokop, and Cristian Gherhes.

    Publisher Copyright:
    © 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

    Keywords

    • Resilience
    • Crisis management
    • Well-being
    • Emotions
    • COVID-19

    Fingerprint

    Dive into the research topics of 'Managing through a crisis: emotional leadership strategies of high-growth entrepreneurs during the COVID-19 pandemic'. Together they form a unique fingerprint.

    Cite this