Multiuser Privacy and Security Conflicts in the Cloud

Eman Alhelali; Marvin Ramokapane; Jose M. Such

doi:10.1145/3544548.3581307

Multiuser Privacy and Security Conflicts in the Cloud

Eman Alhelali, Marvin Ramokapane, Jose M. Such

Department of Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

3 Citations (Scopus)

52 Downloads (Pure)

Abstract

Collaborative cloud platforms make it easier and more convenient for multiple users to work together on files (GoogleDocs, Office365) and store and share them (Dropbox, OneDrive). However, this can lead to privacy and security conflicts between the users involved, for instance when a user adds someone to a shared folder or changes its permissions. Such multiuser conflicts (MCs), though known to happen in the literature, have not yet been studied in-depth. In this paper, we report a study with 1,050 participants about MCs they experienced in the cloud. We show what are the MCs that arise when multiple users work together in the cloud and how and why they arise, what is the prevalence and severity of MCs, what are their consequences on users, and how do users work around MCs. We derive recommendations for designing mechanisms to help users avoid, mitigate, and resolve MCs in the cloud.

Original language	English
Title of host publication	CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery (ACM)
Number of pages	16
ISBN (Print)	9781450394215
DOIs	https://doi.org/10.1145/3544548.3581307
Publication status	Published - 19 Apr 2023
Event	2023 ACM CHI Conference on Human Factors in Computing Systems - Germany and Online, Humburg, Germany Duration: 23 Apr 2023 → 28 Apr 2023 https://chi2023.acm.org/

Publication series

Name	CHI: Conference on Human Factors in Computing Systems
Publisher	ACM
Volume	2023
ISSN (Print)	2159-6468

Conference

Conference	2023 ACM CHI Conference on Human Factors in Computing Systems
Abbreviated title	CHI23
Country/Territory	Germany
City	Humburg
Period	23/04/23 → 28/04/23
Internet address	https://chi2023.acm.org/

Bibliographical note

Publisher Copyright:
© 2023 ACM.

Research Groups and Themes

Cyber Security
Cloud
Security
Privacy
Security Conflicts
Privacy Conflicts

Keywords

Multi User Conflicts
Multi-party Privacy Conflicts
Interdepent Privacy

Access to Document

10.1145/3544548.3581307Licence: Unspecified

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Accepted author manuscript, 2.58 MBLicence: CC BY

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@inproceedings{1e49f1b520764b64a72492e05108a736,

title = "Multiuser Privacy and Security Conflicts in the Cloud",

abstract = "Collaborative cloud platforms make it easier and more convenient for multiple users to work together on files (GoogleDocs, Office365) and store and share them (Dropbox, OneDrive). However, this can lead to privacy and security conflicts between the users involved, for instance when a user adds someone to a shared folder or changes its permissions. Such multiuser conflicts (MCs), though known to happen in the literature, have not yet been studied in-depth. In this paper, we report a study with 1,050 participants about MCs they experienced in the cloud. We show what are the MCs that arise when multiple users work together in the cloud and how and why they arise, what is the prevalence and severity of MCs, what are their consequences on users, and how do users work around MCs. We derive recommendations for designing mechanisms to help users avoid, mitigate, and resolve MCs in the cloud.",

keywords = "Multi User Conflicts, Multi-party Privacy Conflicts, Interdepent Privacy",

author = "Eman Alhelali and Marvin Ramokapane and Such, {Jose M.}",

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year = "2023",

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language = "English",

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Alhelali, E, Ramokapane, M & Such, JM 2023, Multiuser Privacy and Security Conflicts in the Cloud. in CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems., 205, CHI: Conference on Human Factors in Computing Systems, vol. 2023, Association for Computing Machinery (ACM), 2023 ACM CHI Conference on Human Factors in Computing Systems , Humburg, Hamburg, Germany, 23/04/23. https://doi.org/10.1145/3544548.3581307

Multiuser Privacy and Security Conflicts in the Cloud. / Alhelali, Eman; Ramokapane, Marvin; Such, Jose M.
CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), 2023. 205 (CHI: Conference on Human Factors in Computing Systems; Vol. 2023).

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

TY - GEN

T1 - Multiuser Privacy and Security Conflicts in the Cloud

AU - Alhelali, Eman

AU - Ramokapane, Marvin

AU - Such, Jose M.

PY - 2023/4/19

Y1 - 2023/4/19

N2 - Collaborative cloud platforms make it easier and more convenient for multiple users to work together on files (GoogleDocs, Office365) and store and share them (Dropbox, OneDrive). However, this can lead to privacy and security conflicts between the users involved, for instance when a user adds someone to a shared folder or changes its permissions. Such multiuser conflicts (MCs), though known to happen in the literature, have not yet been studied in-depth. In this paper, we report a study with 1,050 participants about MCs they experienced in the cloud. We show what are the MCs that arise when multiple users work together in the cloud and how and why they arise, what is the prevalence and severity of MCs, what are their consequences on users, and how do users work around MCs. We derive recommendations for designing mechanisms to help users avoid, mitigate, and resolve MCs in the cloud.

AB - Collaborative cloud platforms make it easier and more convenient for multiple users to work together on files (GoogleDocs, Office365) and store and share them (Dropbox, OneDrive). However, this can lead to privacy and security conflicts between the users involved, for instance when a user adds someone to a shared folder or changes its permissions. Such multiuser conflicts (MCs), though known to happen in the literature, have not yet been studied in-depth. In this paper, we report a study with 1,050 participants about MCs they experienced in the cloud. We show what are the MCs that arise when multiple users work together in the cloud and how and why they arise, what is the prevalence and severity of MCs, what are their consequences on users, and how do users work around MCs. We derive recommendations for designing mechanisms to help users avoid, mitigate, and resolve MCs in the cloud.

KW - Multi User Conflicts

KW - Multi-party Privacy Conflicts

KW - Interdepent Privacy

U2 - 10.1145/3544548.3581307

DO - 10.1145/3544548.3581307

M3 - Conference Contribution (Conference Proceeding)

SN - 9781450394215

T3 - CHI: Conference on Human Factors in Computing Systems

BT - CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery (ACM)

T2 - 2023 ACM CHI Conference on Human Factors in Computing Systems

Y2 - 23 April 2023 through 28 April 2023

ER -

Multiuser Privacy and Security Conflicts in the Cloud

Abstract

Publication series

Conference

Bibliographical note

Research Groups and Themes

Keywords

Access to Document

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