No Pain no Gain: Rethinking the Telecoms Crash

JQ Kam

Research output: Contribution to journalArticle (Academic Journal)peer-review

5 Citations (Scopus)


This paper reflects upon the boom and bust of the telecommunications industry from the late 1990s to the early 2000s. Unlike the conspicuous burst of the dotcom bubble, the telecoms crash came quietly, but turned out to be bigger and more catastrophic. This paper argues that bounded rationality, decision making under uncertainty and the focus on short-term individual interest all played a significant role in the telecoms crash. However, this painful crash also had its positive effects. Executives, specialists, regulators and government policy makers should pay more attention to the fundamentals and balance the need for both short-term and long-term interests in approaching the coming challenges in the fast-changing telecoms industry.
Translated title of the contributionNo Pain no Gain: Rethinking the Telecoms Crash
Original languageEnglish
Pages (from-to)497 - 514
Number of pages18
JournalTechnology Analysis and Strategic Management
Volume18 (5)
Publication statusPublished - Dec 2006

Bibliographical note

Publisher: Routledge


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