Reasonable adjustments are key to safety, effectiveness and patient experience

Pauline Heslop, Matthew A Hoghton, Anna M Marriott

    Research output: Contribution to journalLetter (Academic Journal)


    We support the views of Tuffrey-Wijne and Hollins (Preventing 'deaths by indifference: identification of reasonable adjustments is key) and their argument for the NHS to take an organisational approach to embed documentation and provision of reasonable adjustments for those with 'protected' characteristics under the Equalities Act 2010.

    Lord Darzi (Department of Health 2008) defined quality for the NHS as comprising three dimensions: safety, effectiveness and patient-experience. The provision of reasonable adjustments is central to each of these dimensions.
    Original languageEnglish
    JournalBritish Journal of Psychiatry
    Publication statusPublished - 15 Aug 2014

    Structured keywords

    • PolicyBristol
    • intellectual disabilities


    • intellectual disabilities

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