Redesigning work processes in health care: lessons from the National Health Service

C Ham, RR Kipping, H McLeod

Research output: Contribution to journalArticle (Academic Journal)peer-review

67 Citations (Scopus)
Translated title of the contributionRedesigning work processes in health care: lessons from the National Health Service
Original languageEnglish
Pages (from-to)415 - 439
JournalMillbank Quarterly
Volume81
Publication statusPublished - 2003

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