Rethinking 'Multi-user': An in-the-wild study of how groups approach a walk-up-and-use tabletop interface

Paul Marshall*, Richard Morris, Yvonne Rogers, Stefan Kreitmayer, Matt Davies

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

127 Citations (Scopus)

Abstract

Multi-touch tabletops have been much heralded as an innovative technology that can facilitate new ways of group working. However, there is little evidence of these materialising outside of research lab settings. We present the findings of a 5-week in-the-wild study examining how a shared planning application - designed to run on a walk-up-and-use tabletop - was used when placed in a tourist information centre. We describe how groups approached, congregated and interacted with it and the social interactions that took place - noting how they were quite different from research findings describing the ways groups work around a tabletop in lab settings. We discuss the implications of such situated group work for designing collaborative tabletop applications for use in public settings.

Original languageEnglish
Title of host publicationCHI 2011 - 29th Annual CHI Conference on Human Factors in Computing Systems, Conference Proceedings and Extended Abstracts
Pages3033-3042
Number of pages10
DOIs
Publication statusPublished - 13 Jun 2011
Event29th Annual CHI Conference on Human Factors in Computing Systems, CHI 2011: Connecting - Vancouver Convention Centre, Vancouver, BC, Canada
Duration: 7 May 201112 May 2011
Conference number: 29
http://www.chi2011.org/

Conference

Conference29th Annual CHI Conference on Human Factors in Computing Systems, CHI 2011
Abbreviated titleCHI 2011
CountryCanada
CityVancouver, BC
Period7/05/1112/05/11
OtherThe ACM CHI Conference on Human Factors in Computing Systems is the premier international conference of human-computer interaction. CHI 2011 focuses on leveraging our diversity and connecting people, cultures, technologies, experiences, and ideas.
Internet address

Keywords

  • In situ
  • In-the-wild
  • Public
  • Tabletop
  • Walk-up-and-use

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