Robots in need: How patterns of emotional behavior influence willingness to help

Joseph Daly, Ute Leonards, Paul Bremner

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

Abstract

This study explores how different patterns of robot emotional behavior influences people's intentions to help a robot requiring human assistance. In this online study, participants saw a set of videos of a robot receiving human help to get free of an obstruction, with different emotional behavior in each video. These initial results suggest that people would be more willing to aid a robot that showed either happy or sad behavior while stuck, compared to one that remained neutral. There was no influence of the behavior shown by the robot after being freed. This suggests that it is the behavior of the robot while stuck that is most influential in people's perceptions and intentions to interact with the robot. Furthermore, the finding that positive behavior increased intention to help suggests that behavior patterns that are unusual by human standards may be available to robots to gain assistance, but further work is required to identify whether this translates to actual helping.

Original languageEnglish
Title of host publicationHRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
PublisherIEEE Computer Society
Pages174-176
Number of pages3
ISBN (Electronic)9781450370578
DOIs
Publication statusPublished - 23 Mar 2020
Event15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020 - Cambridge, United Kingdom
Duration: 23 Mar 202026 Mar 2020

Publication series

NameACM/IEEE International Conference on Human-Robot Interaction
ISSN (Electronic)2167-2148

Conference

Conference15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020
CountryUnited Kingdom
CityCambridge
Period23/03/2026/03/20

Keywords

  • Emotion
  • Empathy
  • Human-robot interaction
  • Prosocial

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