Service level agreements - Vereinbarungen uber das Dienstleistungsniveau

MG Ford

Research output: Contribution to journal › Article (Academic Journal) › peer-review

1 Citation (Scopus)

Translated title of the contribution	Service level agreements - Vereinbarungen uber das Dienstleistungsniveau
Original language	English
Pages (from-to)	111 - 120
Journal	Zeitschrift für Bibliothekswesen und Bibliographie
Volume	43
Publication status	Published - 1996

Handle.net

@article{815759641b364112bd89c8ad5b046554,

title = "Service level agreements - Vereinbarungen uber das Dienstleistungsniveau",

author = "MG Ford",

year = "1996",

language = "English",

volume = "43",

pages = "111 -- 120",

journal = "Zeitschrift f{\"u}r Bibliothekswesen und Bibliographie",

issn = "1864-2950",

publisher = "Vittorio Klostermann",

}