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Servitization within manufacturing operations: An exploration of the impact on facilities practices

  • T. S. Baines*
  • , H. W. Lightfoot
  • , P. Smart
  • *Corresponding author for this work

    Research output: Contribution to journalArticle (Academic Journal)peer-review

    19 Citations (Scopus)

    Abstract

    Servitization is a growing area of interest amongst practitioners, policymakers, and academics, and much is still to be learnt about its adoption in practice. This paper makes a contribution to this debate by identifying the key facilities practices that successful servitizing manufacturers appear to be deploying, and the underlying rationale behind their configuration. Although these are preliminary findings from a longer-term research programme, this short communication seeks to highlight the implications for manufacturing professionals and organizations who are considering the servitization of their operations.

    Original languageEnglish
    Pages (from-to)377-380
    Number of pages4
    JournalProceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
    Volume226
    Issue number2
    DOIs
    Publication statusPublished - Feb 2012

    Keywords

    • facilities
    • operations
    • product service systems
    • servitization
    • supply chain

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