Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work

Simon L Jones; Stephen Payne; Ben J. Hicks; James A. Gopsill; Chris Snider; Lei Shi

Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work

Simon L Jones^*, Stephen Payne, Ben J. Hicks, James A. Gopsill, Chris Snider, Lei Shi

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

10 Citations (Scopus)

87 Downloads (Pure)

Abstract

This paper presents a topic-based analysis of email subject line data from a large-scale engineering project and explores its utility for supporting the management of collaborative work. The main contributions of the paper are a novel interpretation of the co-word network analysis method for application within an engineering project management context, and the appraisal of the method for d=finding patterns within subject line data. Our findings suggest that the approach has the potential to contribute to monitoring work complexity, tracking progress, recognizing synergy and divergence, detecting scope creep, and supporting knowledge capture.

Original language	English
Title of host publication	DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6
Subtitle of host publication	Design Methods and Tools - Part 2 Milan, Italy, 27-30.07.15
Publisher	The Design Society
Pages	307-318
Number of pages	12
Volume	6
ISBN (Print)	9781904670698
Publication status	Published - 30 Jul 2015
Event	20th International Conference on Engineering Design, ICED 2015 - Milan, Italy Duration: 27 Jul 2015 → 30 Jul 2015

Publication series

Name	Proceedings of the International Conference on Engineering Design (ICED)
Publisher	The Design Society
Volume	80
ISSN (Print)	2220-4334

Conference

Conference	20th International Conference on Engineering Design, ICED 2015
Country/Territory	Italy
City	Milan
Period	27/07/15 → 30/07/15

Keywords

communication
information management
project management
visualisation

Access to Document

Full-text PDF (accepted author manuscript)
This is the accepted author manuscript (AAM). The final published version (version of record) is available online via The Design Society at https://www.designsociety.org/publication/37834/subject_lines_as_sensors_co-word_analysis_of_email_to_support_the_management_of_collaborative_engineering_work. Please refer to any applicable terms of use of the publisher.
Accepted author manuscript, 601 KB

https://www.designsociety.org/publication/37834/subject_lines_as_sensors_co-word_analysis_of_email_to_support_the_management_of_collaborative_engineering_work

Handle.net

Persistent link

Cite this

Jones, S. L., Payne, S., Hicks, B. J., Gopsill, J. A., Snider, C., & Shi, L. (2015). Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work. In DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6: Design Methods and Tools - Part 2 Milan, Italy, 27-30.07.15 (Vol. 6, pp. 307-318). (Proceedings of the International Conference on Engineering Design (ICED); Vol. 80). The Design Society. https://www.designsociety.org/publication/37834/subject_lines_as_sensors_co-word_analysis_of_email_to_support_the_management_of_collaborative_engineering_work

Jones, Simon L ; Payne, Stephen ; Hicks, Ben J. et al. / Subject Lines As Sensors : Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work. DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6: Design Methods and Tools - Part 2 Milan, Italy, 27-30.07.15. Vol. 6 The Design Society, 2015. pp. 307-318 (Proceedings of the International Conference on Engineering Design (ICED)).

@inproceedings{fec430facefc4021aca7f3ba075db183,

title = "Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work",

abstract = "This paper presents a topic-based analysis of email subject line data from a large-scale engineering project and explores its utility for supporting the management of collaborative work. The main contributions of the paper are a novel interpretation of the co-word network analysis method for application within an engineering project management context, and the appraisal of the method for d=finding patterns within subject line data. Our findings suggest that the approach has the potential to contribute to monitoring work complexity, tracking progress, recognizing synergy and divergence, detecting scope creep, and supporting knowledge capture.",

keywords = "communication, information management, project management, visualisation",

author = "Jones, {Simon L} and Stephen Payne and Hicks, {Ben J.} and Gopsill, {James A.} and Chris Snider and Lei Shi",

year = "2015",

month = jul,

day = "30",

language = "English",

isbn = "9781904670698",

volume = "6",

series = "Proceedings of the International Conference on Engineering Design (ICED)",

publisher = "The Design Society",

pages = "307--318",

booktitle = "DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6",

note = "20th International Conference on Engineering Design, ICED 2015 ; Conference date: 27-07-2015 Through 30-07-2015",

}

Jones, SL, Payne, S, Hicks, BJ , Gopsill, JA , Snider, C & Shi, L 2015, Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work. in DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6: Design Methods and Tools - Part 2 Milan, Italy, 27-30.07.15. vol. 6, Proceedings of the International Conference on Engineering Design (ICED), vol. 80, The Design Society, pp. 307-318, 20th International Conference on Engineering Design, ICED 2015, Milan, Italy, 27/07/15. <https://www.designsociety.org/publication/37834/subject_lines_as_sensors_co-word_analysis_of_email_to_support_the_management_of_collaborative_engineering_work>

Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work. / Jones, Simon L; Payne, Stephen; Hicks, Ben J. et al.
DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6: Design Methods and Tools - Part 2 Milan, Italy, 27-30.07.15. Vol. 6 The Design Society, 2015. p. 307-318 (Proceedings of the International Conference on Engineering Design (ICED); Vol. 80).

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

TY - GEN

T1 - Subject Lines As Sensors

T2 - 20th International Conference on Engineering Design, ICED 2015

AU - Jones, Simon L

AU - Payne, Stephen

AU - Hicks, Ben J.

AU - Gopsill, James A.

AU - Snider, Chris

AU - Shi, Lei

PY - 2015/7/30

Y1 - 2015/7/30

N2 - This paper presents a topic-based analysis of email subject line data from a large-scale engineering project and explores its utility for supporting the management of collaborative work. The main contributions of the paper are a novel interpretation of the co-word network analysis method for application within an engineering project management context, and the appraisal of the method for d=finding patterns within subject line data. Our findings suggest that the approach has the potential to contribute to monitoring work complexity, tracking progress, recognizing synergy and divergence, detecting scope creep, and supporting knowledge capture.

AB - This paper presents a topic-based analysis of email subject line data from a large-scale engineering project and explores its utility for supporting the management of collaborative work. The main contributions of the paper are a novel interpretation of the co-word network analysis method for application within an engineering project management context, and the appraisal of the method for d=finding patterns within subject line data. Our findings suggest that the approach has the potential to contribute to monitoring work complexity, tracking progress, recognizing synergy and divergence, detecting scope creep, and supporting knowledge capture.

KW - communication

KW - information management

KW - project management

KW - visualisation

UR - http://www.scopus.com/inward/record.url?scp=84979693156&partnerID=8YFLogxK

M3 - Conference Contribution (Conference Proceeding)

AN - SCOPUS:84979693156

SN - 9781904670698

VL - 6

T3 - Proceedings of the International Conference on Engineering Design (ICED)

SP - 307

EP - 318

BT - DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6

PB - The Design Society

Y2 - 27 July 2015 through 30 July 2015

ER -

Jones SL, Payne S, Hicks BJ , Gopsill JA , Snider C, Shi L. Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work. In DS 80-6 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 6: Design Methods and Tools - Part 2 Milan, Italy, 27-30.07.15. Vol. 6. The Design Society. 2015. p. 307-318. (Proceedings of the International Conference on Engineering Design (ICED)).

Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work

Abstract

Publication series

Conference

Keywords

Access to Document

Handle.net

Other files and links

Fingerprint

LOCM: The Language of Collaborative Manufacturing

Cite this

Subject Lines As Sensors: Co-Word Analysis Of Email To Support The Management Of Collaborative Engineering Work

Abstract

Publication series

Conference

Keywords

Access to Document

Handle.net

Other files and links

Fingerprint

Projects

LOCM: The Language of Collaborative Manufacturing

Cite this