Support needs and barriers to accessing support: Baseline results of a mixed-methods national survey of people bereaved during the COVID-19 pandemic

Emily Harrop*, Silvia Goss, Damian Farnell, Mirella Longo, Anthony Byrne, Kali Barawi, Anna Torrens-Burton, Annmarie Nelson, Kathy Seddon, Linda Machin, Eileen J Sutton, Audrey Roulston, Anne Finucane, Alison Penny, Kirsten V. Smith, Stephanie Sivell, Lucy E Selman

*Corresponding author for this work

Research output: Contribution to journalArticle (Academic Journal)peer-review

64 Citations (Scopus)
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Abstract

Background: The COVID-19 pandemic is a mass bereavement event which has profoundly disrupted grief experiences. Understanding support needs and access to support among people bereaved at this time is crucial to ensuring appropriate bereavement support infrastructure.

Aim: To investigate grief experiences, support needs and use of formal and informal bereavement support among people bereaved during the pandemic.

Design: Baseline results from a longitudinal survey. Support needs and experiences of accessing support are reported using descriptive statistics and thematic analysis of free-text data.

Setting/Participants: 711 adults bereaved in the UK between March-December 2020, recruited via media, social media, national associations and community/charitable organisations.

Results: High-level needs for emotional support were identified. Most participants had not sought support from bereavement services (59%, n=422) or their General-Practitioner (60%, n=428). Of participants who had sought such support, over half experienced difficulties accessing bereavement services (56%, n=149)/General-Practitioner support (52%, n=135). 51% reported high/severe vulnerability in grief; among these, 74% were not accessing bereavement or mental-health services. Barriers included limited availability, lack of appropriate support, discomfort asking for help, and not knowing how to access services. 39% (n=279) experienced difficulties getting support from family/friends, including relational challenges, little face-to-face contact, and disrupted collective mourning. The perceived uniqueness of pandemic bereavement and wider societal strains exacerbated their isolation.

Conclusions: People bereaved during the pandemic have high levels of support needs alongside difficulties accessing support. We recommend increased provision and tailoring of bereavement services, improved information on support options, and social/educational initiatives to bolster informal support and ameliorate isolation.
Original languageEnglish
Pages (from-to)1985-1997
Number of pages13
JournalPalliative Medicine
Volume35
Issue number10
Early online date22 Oct 2021
DOIs
Publication statusPublished - 1 Dec 2021

Bibliographical note

Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This study was funded by the UKRI/ESRC (Grant No. ES/V012053/1). The project was also supported by the Marie Curie core grant funding to the Marie Curie Research Centre, Cardiff University (grant no. MCCC-FCO-11-C). E.H., A.N., A.B., S.S. and M.L. posts are supported by the Marie Curie core grant funding (grant no. MCCC-FCO-11-C). ATB is funded by Welsh Government through Health and Care Research Wales. K.V.S. is funded by the Medical Research Council (MR/V001841/1).The funder was not involved in the study design, implementation, analysis or interpretation of results and has not contributed to this manuscript.

Publisher Copyright:
© The Author(s) 2021.

Research Groups and Themes

  • Palliative and End of Life Care

Keywords

  • bereavement
  • grief
  • pandemics
  • coronavirus infections
  • social support
  • bereavement services

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