Supporting positive patient experiences for rare disease care during disruptive times: findings from a national study

Salomey Kellett, Valerija Tadić, Harry Petrushkin, Jane Ashworth, Andrew David Dick, Ameenat Solebo*, et al

*Corresponding author for this work

Research output: Contribution to journalArticle (Academic Journal)peer-review

Abstract

Aim:
We describe the perceptions and experiences of healthcare services during the pandemic of those newly diagnosed with a rare, chronic eye disorder.

Methods:
A cross-sectional mixed-methods study nested within a multi-center inception cohort study. Participants were UK families and adolescents newly affected by childhood uveitis. Using a validated tool (Health Foundation COVID-19 Survey), we captured quantitative (analyzed using descriptive statistics) and qualitative (analyzed using content and thematic analysis) data.

Results:
Responses received from 60 families (September 2020–March 2022), of whom 92% felt comfortable accessing healthcare services, despite 40% reporting challenges in accessing medication. Thematic analysis identified five themes: the value of protected spaces; the positive role of digital health tools, negative experience of immature telemedicine, disintegration of care; and dealing with uncertainty.

Conclusion:
Our findings will support ongoing developments in care with an aim to making services more robust to future periods of disruption.
Original languageEnglish
Article number2366153
Number of pages13
JournalFuture Rare Diseases
Volume4
Issue number1
Early online date3 Jul 2024
DOIs
Publication statusE-pub ahead of print - 3 Jul 2024

Bibliographical note

Publisher Copyright:
© 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

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