Supporting the localisation of task-relevant information

MGM Groen, JM Noyes

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

Abstract

There is ample evidence that humans find it difficult to locate information in a variety of information sources. Therefore, providing support for humans to locate task-objective relevant information could be beneficial. Providing generic search support implies that task and context assumptions need to be considerably relaxed as they may vary a great deal between and within humans. Relinquishing identification of task and task context, the question concerns which elements of an information set (called ‘relevancy markers’) are used in human search to locate task-relevant information in a variety of presentation formats. Results from a series of experiments that examined these markers as they are used in dialogues are reported. Participants read, or listened to, 3 dialogues and indicated where goal-relevant information was exchanged. The results show that across domains, languages and media formats people appear to orient on the same markers to locate task-relevant information. Due to the communicative nature of information supply, these results can be used to inform the design of search support interfaces.
Translated title of the contributionSupporting the localisation of task-relevant information
Original languageEnglish
Title of host publicationAnnual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, DLR German Aerospace Center, Braunschweig, Germany
EditorsD. de Waard, F. Flemisch, B. Lorenz, H. Oberheid, K. Brookhuis
PublisherShaker Publishing, Maastricht, the Netherlands
Pages445 - 455
Number of pages10
Publication statusPublished - Sept 2008
EventAnnual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, DLR German Aerospace Center - Braunschweig, Germany
Duration: 1 Sept 2008 → …

Conference

ConferenceAnnual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, DLR German Aerospace Center
Country/TerritoryGermany
CityBraunschweig
Period1/09/08 → …

Bibliographical note

Conference Proceedings/Title of Journal: Human Factors for Assistance and Automation
Conference Organiser: The Europe Chapter of the Human Factors and Ergonomics Society

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