Abstract
There is ample evidence that humans find it difficult to locate information in a variety of information sources. Therefore, providing support for humans to locate task-objective relevant information could be beneficial. Providing generic search support implies that task and context assumptions need to be considerably relaxed as they may vary a great deal between and within humans. Relinquishing identification of task and task context, the question concerns which elements of an information set (called ‘relevancy markers’) are used in human search to locate task-relevant information in a variety of presentation formats. Results from a series of experiments that examined these markers as they are used in dialogues are reported. Participants read, or listened to, 3 dialogues and indicated where goal-relevant information was exchanged. The results show that across domains, languages and media formats people appear to orient on the same markers to locate task-relevant information. Due to the communicative nature of information supply, these results can be used to inform the design of search support interfaces.
Translated title of the contribution | Supporting the localisation of task-relevant information |
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Original language | English |
Title of host publication | Annual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, DLR German Aerospace Center, Braunschweig, Germany |
Editors | D. de Waard, F. Flemisch, B. Lorenz, H. Oberheid, K. Brookhuis |
Publisher | Shaker Publishing, Maastricht, the Netherlands |
Pages | 445 - 455 |
Number of pages | 10 |
Publication status | Published - Sept 2008 |
Event | Annual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, DLR German Aerospace Center - Braunschweig, Germany Duration: 1 Sept 2008 → … |
Conference
Conference | Annual Meeting of the Europe Chapter of the Human Factors and Ergonomics Society, DLR German Aerospace Center |
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Country/Territory | Germany |
City | Braunschweig |
Period | 1/09/08 → … |
Bibliographical note
Conference Proceedings/Title of Journal: Human Factors for Assistance and AutomationConference Organiser: The Europe Chapter of the Human Factors and Ergonomics Society