The impact of information from similar or different advisors on judgment

Francesca Gino, Jen Shang, Rachel Croson

    Research output: Contribution to journalArticle (Academic Journal)peer-review

    83 Citations (Scopus)

    Abstract

    People rely on others' advice to make judgments on a daily basis. In three studies, we examine the differential impacts of similarity between the source of that advice and the person making the judgment in two settings: judging others' behavior and judging one's own actions. We find that similarity interacts with the target of the judgment. In particular, information received from a different advisor is more heavily weighed than from a similar advisor in judging others' actions, but information from a similar advisor is more heavily weighed than from a different advisor in judging one's own. We provide two potential explanations for this interaction, difficulty of the judgment and informativeness of the advice. Our analyses show a moderated mediating role of informativeness and difficulty in the relationship between the advisor's similarity by judgment type interaction and advice use. (C) 2008 Elsevier Inc. All rights reserved.

    Original languageEnglish
    Pages (from-to)287-302
    Number of pages16
    JournalOrganizational Behavior and Human Decision Processes
    Volume108
    Issue number2
    DOIs
    Publication statusPublished - Mar 2009

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