The Impact of Online Health Communities on Patients' Health Self-Management

Roberta Bernardi, Philip Wu

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

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Online health communities offer unprecedented opportunities of empowering patients to take care of their own health and reducing the pressure of chronic diseases on the health service. Given the importance of knowledge for the empowerment of patients, the objective of this study is to understand the impact of knowledge sharing in online health communities on various aspects of health self-management. We develop a model to investigate 1) the factors that influence the level of community engagement in online communities and 2) the impact of engagement in online communities on members’ cognitive, behavioral, and emotional experiences of health self-management. We will empirically test our model through an online survey with the users of's forum. The study aims to provide a holistic perspective on the impact of a properly managed online health community on patients’ wellbeing.
Original languageEnglish
Title of host publicationProceedings of the Thirty-Eighth International Conference on Information Systems: 2017
Subtitle of host publicationProceedings of the International Conference on Information Systems - Transforming Society with Digital Innovation, ICIS 2017, Seoul, South Korea, December 10-13, 2017. Association for Information Systems 2017
PublisherAssociation for Information Systems
ISBN (Print)9780996683159
Publication statusPublished - 10 Dec 2017


  • Online health communities
  • Health self-management
  • Knowledge sharing
  • Diabetes

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