The Impact of Transformational Leadership on Organizational Citizenship Behaviours: The Contingent Role of Public Service Motivation

Paul Bottomley, Ahmed Mohammed Sayed Mostafa, Julian Seymour Gould-Williams*, Filadelfo León-Cázares

*Corresponding author for this work

Research output: Contribution to journalArticle (Academic Journal)peer-review

56 Citations (Scopus)
409 Downloads (Pure)

Abstract

This paper examines whether the relationship between transformational leadership and organisational citizenship behaviours (OCBs) is contingent on public service motivation (PSM). We propose that PSM may reduce the motivational influences of transformational leaders’ behaviours on followers’ OCBs in public sector organisations. Using a sample of Mexican employees we tested this proposition with structural equation modelling. Our results show that the motivational effects of transformational leadership were less for public sector followers higher in PSM, than those lower in PSM. A follow-up study in private sector organisations did not reveal a similar interaction effect. These findings appear consistent with previous research demonstrating that PSM is more aligned to the goals and values of public rather than private sector organisations. Nevertheless, the direct effects of PSM on OCBs remained in the private sector.
Original languageEnglish
Pages (from-to)390-405
Number of pages16
JournalBritish Journal of Management
Volume27
Issue number2
Early online date11 Jun 2015
DOIs
Publication statusPublished - Apr 2016

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