TY - JOUR
T1 - The real communication network behind the formal chart
T2 - Community structure in organizations
AU - Guimerà, R.
AU - Danon, L.
AU - Díaz-Guilera, A.
AU - Giralt, F.
AU - Arenas, A.
PY - 2006/12
Y1 - 2006/12
N2 - The formal chart of an organization is intended to prescribe how employees interact. However, ties between individuals arise for personal, political, and cultural reasons. The characterization of the structure of such informal networks behind the formal chart is a key element for successful management. We surmise that the exchange of e-mails between individuals in organizations reveals how people interact and therefore provides a map of the real network structure behind the formal chart. We propose a methodology that allows extraction of relevant information about the community structure of an organization from the network of e-mail interactions between its employees.
AB - The formal chart of an organization is intended to prescribe how employees interact. However, ties between individuals arise for personal, political, and cultural reasons. The characterization of the structure of such informal networks behind the formal chart is a key element for successful management. We surmise that the exchange of e-mails between individuals in organizations reveals how people interact and therefore provides a map of the real network structure behind the formal chart. We propose a methodology that allows extraction of relevant information about the community structure of an organization from the network of e-mail interactions between its employees.
KW - Complex networks
KW - Email network
KW - Informal charts
UR - http://www.scopus.com/inward/record.url?scp=33751507425&partnerID=8YFLogxK
U2 - 10.1016/j.jebo.2004.07.021
DO - 10.1016/j.jebo.2004.07.021
M3 - Article (Academic Journal)
AN - SCOPUS:33751507425
SN - 0167-2681
VL - 61
SP - 653
EP - 667
JO - Journal of Economic Behavior and Organization
JF - Journal of Economic Behavior and Organization
IS - 4
ER -