The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System

Ewan Soubutts; Elaine Czech; Amid Ayobi; Rachel Eardley; Kirsten Cater; Aisling Ann O'Kane

doi:10.1145/3544548.3581546

The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System

Ewan Soubutts, Elaine Czech, Amid Ayobi, Rachel Eardley, Kirsten Cater, Aisling Ann O'Kane

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

4 Citations (Scopus)

99 Downloads (Pure)

Abstract

Whilst the use of smart home systems has shown promise in recent years supporting older people's activities at home, there is more evidence needed to understand how these systems impact the type and the amount of shared care in the home. It is important to understand care recipients and caregivers' labour is changed with the introduction of a smart home system to efficiently and effectively support an increasingly aging population with technology. Five older households (8 participants) were interviewed before, immediately after and three months after receiving a Smart Home Health System (SHHS). We provide an identification and documentation of critical incidents and barriers that increased inter-household care work and prevented the SHHS from being successfully accepted within homes. Findings are framed within the growing body of work on smart homes for health and care, and we provide implications for designing future systems for shared home care needs.

Original language	English
Title of host publication	CHI 2023
Subtitle of host publication	Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
Editors	Albrecht Schmidt, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters, Stefanie Mueller, Julie R Williamson, Max L Wilson
Publisher	Association for Computing Machinery (ACM)
Number of pages	16
ISBN (Electronic)	9781450394215
DOIs	https://doi.org/10.1145/3544548.3581546
Publication status	Published - 19 Apr 2023
Event	2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany Duration: 23 Apr 2023 → 28 Apr 2023

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Publisher	ACM
ISSN (Print)	2159-6468

Conference

Conference	2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
Country/Territory	Germany
City	Hamburg
Period	23/04/23 → 28/04/23

Bibliographical note

Funding Information:
The authors would like to thank the participants for their time and engagement with this research project and the research group for the opportunity to study the SHHS. This work was funded by EPSRC SPHERE Next Steps (EP/K031910/1) and ESRC Centre for Sociodigital Futures (EP/R005273/1).

Publisher Copyright:
© 2023 ACM.

Research Groups and Themes

Bristol Interaction Group

Access to Document

10.1145/3544548.3581546

Full-text PDF (accepted manuscript)
This is the accepted author manuscript (AAM). The final published version (version of record) is available online via ACM at https://doi.org/10.1145/3544548.3581546. Please refer to any applicable terms of use of the publisher.
Accepted author manuscript, 1.32 MBLicence: CC BY

Handle.net

Persistent link

SPHERE2
Craddock, I. J. (Principal Investigator), Mirmehdi, M. (Co-Investigator), Piechocki, R. J. (Co-Investigator), Flach, P. A. (Co-Investigator), Oikonomou, G. (Co-Investigator), Burghardt, T. (Co-Investigator), Damen, D. (Co-Investigator), Santos-Rodriguez, R. (Co-Investigator), O'Kane, A. A. (Co-Investigator), McConville, R. (Co-Investigator), Masullo, A. (Co-Investigator) & Gooberman-Hill, R. (Co-Investigator)
1/10/18 → 31/01/23
Project: Research, Parent

Cite this

Soubutts, E., Czech, E., Ayobi, A., Eardley, R., Cater, K., & O'Kane, A. A. (2023). The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System. In A. Schmidt, K. Väänänen, T. Goyal, P. O. Kristensson, A. Peters, S. Mueller, J. R. Williamson, & M. L. Wilson (Eds.), CHI 2023: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems Article 490 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery (ACM). https://doi.org/10.1145/3544548.3581546

Soubutts, Ewan ; Czech, Elaine ; Ayobi, Amid et al. / The Shifting Sands of Labour : Changes in Shared Care Work with a Smart Home Health System. CHI 2023: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. editor / Albrecht Schmidt ; Kaisa Väänänen ; Tesh Goyal ; Per Ola Kristensson ; Anicia Peters ; Stefanie Mueller ; Julie R Williamson ; Max L Wilson. Association for Computing Machinery (ACM), 2023. (Conference on Human Factors in Computing Systems - Proceedings).

@inproceedings{e949f84481964f6484ae080319ec6e55,

title = "The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System",

abstract = "Whilst the use of smart home systems has shown promise in recent years supporting older people's activities at home, there is more evidence needed to understand how these systems impact the type and the amount of shared care in the home. It is important to understand care recipients and caregivers' labour is changed with the introduction of a smart home system to efficiently and effectively support an increasingly aging population with technology. Five older households (8 participants) were interviewed before, immediately after and three months after receiving a Smart Home Health System (SHHS). We provide an identification and documentation of critical incidents and barriers that increased inter-household care work and prevented the SHHS from being successfully accepted within homes. Findings are framed within the growing body of work on smart homes for health and care, and we provide implications for designing future systems for shared home care needs.",

author = "Ewan Soubutts and Elaine Czech and Amid Ayobi and Rachel Eardley and Kirsten Cater and O'Kane, {Aisling Ann}",

note = "Funding Information: The authors would like to thank the participants for their time and engagement with this research project and the research group for the opportunity to study the SHHS. This work was funded by EPSRC SPHERE Next Steps (EP/K031910/1) and ESRC Centre for Sociodigital Futures (EP/R005273/1). Publisher Copyright: {\textcopyright} 2023 ACM.; 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 ; Conference date: 23-04-2023 Through 28-04-2023",

year = "2023",

month = apr,

day = "19",

doi = "10.1145/3544548.3581546",

language = "English",

series = "Conference on Human Factors in Computing Systems - Proceedings",

publisher = "Association for Computing Machinery (ACM)",

editor = "Schmidt, {Albrecht } and V{\"a}{\"a}n{\"a}nen, {Kaisa } and Tesh Goyal and Kristensson, {Per Ola} and Peters, {Anicia } and Mueller, {Stefanie } and Williamson, {Julie R} and Wilson, {Max L}",

booktitle = "CHI 2023",

address = "United States",

}

Soubutts, E, Czech, E, Ayobi, A, Eardley, R, Cater, K & O'Kane, AA 2023, The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System. in A Schmidt, K Väänänen, T Goyal, PO Kristensson, A Peters, S Mueller, JR Williamson & ML Wilson (eds), CHI 2023: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems., 490, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery (ACM), 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, 23/04/23. https://doi.org/10.1145/3544548.3581546

The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System. / Soubutts, Ewan; Czech, Elaine; Ayobi, Amid et al.
CHI 2023: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. ed. / Albrecht Schmidt; Kaisa Väänänen; Tesh Goyal; Per Ola Kristensson; Anicia Peters; Stefanie Mueller; Julie R Williamson; Max L Wilson. Association for Computing Machinery (ACM), 2023. 490 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

TY - GEN

T1 - The Shifting Sands of Labour

T2 - 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023

AU - Soubutts, Ewan

AU - Czech, Elaine

AU - Ayobi, Amid

AU - Eardley, Rachel

AU - Cater, Kirsten

AU - O'Kane, Aisling Ann

N1 - Funding Information: The authors would like to thank the participants for their time and engagement with this research project and the research group for the opportunity to study the SHHS. This work was funded by EPSRC SPHERE Next Steps (EP/K031910/1) and ESRC Centre for Sociodigital Futures (EP/R005273/1). Publisher Copyright: © 2023 ACM.

PY - 2023/4/19

Y1 - 2023/4/19

N2 - Whilst the use of smart home systems has shown promise in recent years supporting older people's activities at home, there is more evidence needed to understand how these systems impact the type and the amount of shared care in the home. It is important to understand care recipients and caregivers' labour is changed with the introduction of a smart home system to efficiently and effectively support an increasingly aging population with technology. Five older households (8 participants) were interviewed before, immediately after and three months after receiving a Smart Home Health System (SHHS). We provide an identification and documentation of critical incidents and barriers that increased inter-household care work and prevented the SHHS from being successfully accepted within homes. Findings are framed within the growing body of work on smart homes for health and care, and we provide implications for designing future systems for shared home care needs.

AB - Whilst the use of smart home systems has shown promise in recent years supporting older people's activities at home, there is more evidence needed to understand how these systems impact the type and the amount of shared care in the home. It is important to understand care recipients and caregivers' labour is changed with the introduction of a smart home system to efficiently and effectively support an increasingly aging population with technology. Five older households (8 participants) were interviewed before, immediately after and three months after receiving a Smart Home Health System (SHHS). We provide an identification and documentation of critical incidents and barriers that increased inter-household care work and prevented the SHHS from being successfully accepted within homes. Findings are framed within the growing body of work on smart homes for health and care, and we provide implications for designing future systems for shared home care needs.

U2 - 10.1145/3544548.3581546

DO - 10.1145/3544548.3581546

M3 - Conference Contribution (Conference Proceeding)

AN - SCOPUS:85160014479

T3 - Conference on Human Factors in Computing Systems - Proceedings

BT - CHI 2023

A2 - Schmidt, Albrecht

A2 - Väänänen, Kaisa

A2 - Goyal, Tesh

A2 - Kristensson, Per Ola

A2 - Peters, Anicia

A2 - Mueller, Stefanie

A2 - Williamson, Julie R

A2 - Wilson, Max L

PB - Association for Computing Machinery (ACM)

Y2 - 23 April 2023 through 28 April 2023

ER -

Soubutts E, Czech E, Ayobi A, Eardley R, Cater K , O'Kane AA. The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System. In Schmidt A, Väänänen K, Goyal T, Kristensson PO, Peters A, Mueller S, Williamson JR, Wilson ML, editors, CHI 2023: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM). 2023. 490. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3544548.3581546

The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health System

Abstract

Publication series

Conference

Bibliographical note

Research Groups and Themes

Access to Document

Handle.net

Fingerprint

Projects

SPHERE2

Cite this