Abstract
This article explores the role that technology plays in creating and fostering
transparency in global supply chains. Transparency is deemed vital in the creation of
sustainable and resilient supply chains and overall effective corporate governance.
There are two distinct orientations toward the use of technology by multinational
corporations (MNCs) in creating sustainability transparency within their global
supply chains: control and relational. A control orientation views technology as a
tool to gather the ever-increasing levels of sustainability data on supplier practices in an efficient, secure, and progressively automated manner. A relational orientation adopts a view where technology is a tool to help build social relations and improve dialogue and collaboration on sustainability throughout the supply chain. A key difference in the two orientations lies in the mindset of the MNC manager toward the development of supply chain sustainability transparency. The article illustrates the effective application of both approaches and offers advice to managers on the design choices they need to consider in choosing technologies.
transparency in global supply chains. Transparency is deemed vital in the creation of
sustainable and resilient supply chains and overall effective corporate governance.
There are two distinct orientations toward the use of technology by multinational
corporations (MNCs) in creating sustainability transparency within their global
supply chains: control and relational. A control orientation views technology as a
tool to gather the ever-increasing levels of sustainability data on supplier practices in an efficient, secure, and progressively automated manner. A relational orientation adopts a view where technology is a tool to help build social relations and improve dialogue and collaboration on sustainability throughout the supply chain. A key difference in the two orientations lies in the mindset of the MNC manager toward the development of supply chain sustainability transparency. The article illustrates the effective application of both approaches and offers advice to managers on the design choices they need to consider in choosing technologies.
| Original language | English |
|---|---|
| Pages (from-to) | 67-89 |
| Number of pages | 23 |
| Journal | California Management Review |
| Volume | 64 |
| Issue number | 1 |
| Early online date | 16 Sept 2021 |
| DOIs | |
| Publication status | Published - Nov 2021 |
Bibliographical note
Publisher Copyright:© The Regents of the University of California 2021.
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