Understanding patient experiences of self-managing chronic dizziness: a qualitative study of booklet-based vestibular rehabilitation, with or without remote support

Ingrid Muller, Sarah Kirby, Lucy Yardley

Research output: Contribution to journalArticle (Academic Journal)peer-review

Abstract

OBJECTIVE: This study explores participants' experience of self-management of dizziness using booklet-based vestibular rehabilitation (VR), with or without expert telephone support.

DESIGN: Semistructured qualitative interviews were conducted.

SETTING: Participants were recruited from primary care practices as part of a large RCT.

PARTICIPANTS: Interviews were carried out with 33 people (10 men and 23 women; age 27-84) self-managing chronic dizziness using booklet-based vestibular rehabilitation, with or without expert telephone support.

RESULTS: Data were analysed using inductive thematic analysis. The majority of participants in both groups reported a positive experience of VR therapy, with many participants reporting an improvement in their dizziness symptoms since undertaking the therapy. Participants in the telephone support group felt that a genuine relationship developed between them and their therapist within three short sessions, and described their therapy sessions as reassuring, encouraging and motivational.

CONCLUSIONS: The VR treatment booklet appears to be a valued tool for self-managing chronic dizziness and people appreciate receiving remote telephone support.

TRIAL REGISTRATION NUMBER: NCT00732797.

Original languageEnglish
Pages (from-to)e007680
JournalBMJ Open
Volume5
Issue number5
DOIs
Publication statusPublished - 18 May 2015

Bibliographical note

Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

Keywords

  • Adult
  • Aged
  • Aged, 80 and over
  • Chronic Disease
  • Dizziness/rehabilitation
  • Exercise Therapy/methods
  • Female
  • Humans
  • Male
  • Middle Aged
  • Pamphlets
  • Patient Satisfaction
  • Qualitative Research
  • Self Care/methods
  • Social Support
  • Telephone

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