Understanding sustained community engagement: A case study in heritage preservation in rural Argentina

Mara Balestrini; Paul Marshall; Jon Bird; Alberto Zaro; Yvonne Rogers

doi:10.1145/2556288.2557323

Understanding sustained community engagement: A case study in heritage preservation in rural Argentina

Mara Balestrini, Paul Marshall, Jon Bird, Alberto Zaro, Yvonne Rogers

Department of Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

70 Citations (Scopus)

Abstract

HCI projects are increasingly evaluating technologies in the wild, which typically involves working with communities over extended periods, often with the goal of effecting sustainable change. However, there are few descriptions of projects that have been successful in the long-term. In this paper we investigate what factors are important for developing long lasting community ICT interventions. We do this by analysing a successful action research project and provide five recommendations for facilitating sustained community engagement. CrowdMemo aimed to preserve local heritage in a town in rural Argentina and the project was set up so that it could be continued by the community once researchers had left. Participants created videos about personal memories of the town and over 600 people attended the premiere where they were first screened. The impact has not just been short-term and there has been sustained engagement with the project by stakeholders in the town and wider region: The local school integrated digital storytelling into its curriculum; the approach has been adopted by two nearby towns; and the project has influenced regional government educational policy.

Original language	English
Title of host publication	CHI 2014
Subtitle of host publication	Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery (ACM)
Pages	2675-2684
Number of pages	10
ISBN (Print)	9781450324731
DOIs	https://doi.org/10.1145/2556288.2557323
Publication status	Published - 26 Apr 2014
Event	32nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2014: One of a CHInd - Metro Toronto Convention Centre, Toronto, ON, Canada Duration: 26 Apr 2014 → 1 May 2014 Conference number: 32 http://chi2014.acm.org/

Conference

Conference	32nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2014
Abbreviated title	CHI 2014
Country/Territory	Canada
City	Toronto, ON
Period	26/04/14 → 1/05/14
Other	The ACM CHI Conference on Human Factors in Computing Systems is the premier international conference of Human-Computer Interaction. CHI 2014 is a celebration of the conference's one of a kind diversity; from the broad range of backgrounds of its attendees, to the diverse spectrum of communities and fields which the conference and its research have an impact on. CHI 2014 will take place at the Metro Toronto Convention Centre in Toronto, Canada, a city itself known for its one of a kind cultural diversity.
Internet address	http://chi2014.acm.org/

Research Groups and Themes

Bristol Interaction Group

Keywords

Action research
Community engagement
Digital storytelling
HCI4D
Research in the wild

Access to Document

10.1145/2556288.2557323

https://rps.ucl.ac.uk/repository.html?pub=0&com=get-file&rfurl=http%3A%2F%2Fdiscovery.ucl.ac.uk%2Frt4eprints%2Ffile%2F241619%2FMarshall_CrowdmemoCHI_MB_Final%2520%281%29.pdf

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Cite this

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title = "Understanding sustained community engagement: A case study in heritage preservation in rural Argentina",

abstract = "HCI projects are increasingly evaluating technologies in the wild, which typically involves working with communities over extended periods, often with the goal of effecting sustainable change. However, there are few descriptions of projects that have been successful in the long-term. In this paper we investigate what factors are important for developing long lasting community ICT interventions. We do this by analysing a successful action research project and provide five recommendations for facilitating sustained community engagement. CrowdMemo aimed to preserve local heritage in a town in rural Argentina and the project was set up so that it could be continued by the community once researchers had left. Participants created videos about personal memories of the town and over 600 people attended the premiere where they were first screened. The impact has not just been short-term and there has been sustained engagement with the project by stakeholders in the town and wider region: The local school integrated digital storytelling into its curriculum; the approach has been adopted by two nearby towns; and the project has influenced regional government educational policy.",

keywords = "Action research, Community engagement, Digital storytelling, HCI4D, Research in the wild",

author = "Mara Balestrini and Paul Marshall and Jon Bird and Alberto Zaro and Yvonne Rogers",

year = "2014",

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day = "26",

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pages = "2675--2684",

booktitle = "CHI 2014",

publisher = "Association for Computing Machinery (ACM)",

address = "United States",

note = "32nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2014 : One of a CHInd, CHI 2014 ; Conference date: 26-04-2014 Through 01-05-2014",

url = "http://chi2014.acm.org/",

}

Balestrini, M, Marshall, P , Bird, J, Zaro, A & Rogers, Y 2014, Understanding sustained community engagement: A case study in heritage preservation in rural Argentina. in CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), pp. 2675-2684, 32nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2014, Toronto, ON, Canada, 26/04/14. https://doi.org/10.1145/2556288.2557323

Understanding sustained community engagement: A case study in heritage preservation in rural Argentina. / Balestrini, Mara; Marshall, Paul ; Bird, Jon et al.
CHI 2014: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), 2014. p. 2675-2684.

Research output: Chapter in Book/Report/Conference proceeding › Conference Contribution (Conference Proceeding)

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T1 - Understanding sustained community engagement

T2 - 32nd Annual CHI Conference on Human Factors in Computing Systems, CHI 2014

AU - Balestrini, Mara

AU - Marshall, Paul

AU - Bird, Jon

AU - Zaro, Alberto

AU - Rogers, Yvonne

N1 - Conference code: 32

PY - 2014/4/26

Y1 - 2014/4/26

N2 - HCI projects are increasingly evaluating technologies in the wild, which typically involves working with communities over extended periods, often with the goal of effecting sustainable change. However, there are few descriptions of projects that have been successful in the long-term. In this paper we investigate what factors are important for developing long lasting community ICT interventions. We do this by analysing a successful action research project and provide five recommendations for facilitating sustained community engagement. CrowdMemo aimed to preserve local heritage in a town in rural Argentina and the project was set up so that it could be continued by the community once researchers had left. Participants created videos about personal memories of the town and over 600 people attended the premiere where they were first screened. The impact has not just been short-term and there has been sustained engagement with the project by stakeholders in the town and wider region: The local school integrated digital storytelling into its curriculum; the approach has been adopted by two nearby towns; and the project has influenced regional government educational policy.

AB - HCI projects are increasingly evaluating technologies in the wild, which typically involves working with communities over extended periods, often with the goal of effecting sustainable change. However, there are few descriptions of projects that have been successful in the long-term. In this paper we investigate what factors are important for developing long lasting community ICT interventions. We do this by analysing a successful action research project and provide five recommendations for facilitating sustained community engagement. CrowdMemo aimed to preserve local heritage in a town in rural Argentina and the project was set up so that it could be continued by the community once researchers had left. Participants created videos about personal memories of the town and over 600 people attended the premiere where they were first screened. The impact has not just been short-term and there has been sustained engagement with the project by stakeholders in the town and wider region: The local school integrated digital storytelling into its curriculum; the approach has been adopted by two nearby towns; and the project has influenced regional government educational policy.

KW - Action research

KW - Community engagement

KW - Digital storytelling

KW - HCI4D

KW - Research in the wild

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M3 - Conference Contribution (Conference Proceeding)

AN - SCOPUS:84900455736

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EP - 2684

BT - CHI 2014

PB - Association for Computing Machinery (ACM)

Y2 - 26 April 2014 through 1 May 2014

ER -

Understanding sustained community engagement: A case study in heritage preservation in rural Argentina

Abstract

Conference

Research Groups and Themes

Keywords

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Dr Jon Bird

Dr Paul Marshall

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Understanding sustained community engagement: A case study in heritage preservation in rural Argentina

Abstract

Conference

Research Groups and Themes

Keywords

Access to Document

Handle.net

Other files and links

Fingerprint

Profiles

Dr Jon Bird

Dr Paul Marshall

Cite this