Voice User Interfaces in Schools: Co-designing for Inclusion with Visually-Impaired and Sighted Pupils

Oussama Metatla, Alison Oldfield, Taimur Ahmed, Antonis Vafeas, Sunny Miglani

Research output: Chapter in Book/Report/Conference proceedingConference Contribution (Conference Proceeding)

14 Citations (Scopus)
198 Downloads (Pure)

Abstract

Voice user interfaces (VUIs) are increasingly popular, particularly in homes. However, little research has investigated their potential in other settings, such as schools. We investigated how VUIs could support inclusive education, particularly for pupils with visual impairments (VIs). We organised focused discussions with educators at a school, with support staff from local authorities and, through bodystorming, with a class of 27 pupils. We then ran a series of co-design workshops with participants with mixed-visual abilities to design an educational VUI application. This provided insights into challenges faced by pupils with VIs in mainstream schools, and opened a space for educators, sighted and visually impaired pupils to reflect on and design for their shared learning experiences through VUIs. We present scenarios, a design space and an example application that show novel ways of using VUIs for inclusive education. We also reflect on co-designing with mixed-visual-ability groups in this space.
Original languageEnglish
Title of host publicationCHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery (ACM)
Number of pages15
ISBN (Print)9781450359702
DOIs
Publication statusPublished - 2 May 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • Co-design
  • Education
  • Inclusion
  • Visual impairment
  • Voice user interfaces

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  • Projects

  • Prizes

    CHI2019 Best Paper Awards

    Metatla, Oussama (Recipient), 2019

    Prize: Prizes, Medals, Awards and Grants

  • Cite this

    Metatla, O., Oldfield, A., Ahmed, T., Vafeas, A., & Miglani, S. (2019). Voice User Interfaces in Schools: Co-designing for Inclusion with Visually-Impaired and Sighted Pupils. In CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems [378] Association for Computing Machinery (ACM). https://doi.org/10.1145/3290605.3300608