Working households’ experiences of debt problems

The findings are based on qualitative depth interviews with 20 StepChange Debt Charity clients who were living in working households at the time they turned to StepChange Debt Charity for help. A working household was defined as one with any earned income from employment or self-employment. The interviews were carried out with people in three different locations: the South; the Midlands; and the North. By the time they contacted StepChange Debt Charity, most of the people we talked to had significant levels of unsecured debt, in many cases amounting to well over £40,000.