Abstract
Following the outbreak of the Coronavirus (COVID-19) pandemic, many organisations have shifted to remote
working overnight. The new reality has created conditions to use smart home technologies for work purposes,
for which they were not originally intended. The lack of insights into the new application of smart home
technologies has led to two research objectives. First, the paper aimed to investigate the factors correlating
with productivity and perceived wellbeing. Second, the study tried to explore individuals’ intentions to use
smart home offices for remote work in the future. 528 responses were gathered from individuals who had
smart homes and had worked from home during the pandemic. The results showed that productivity positively
relates to service relevance, perceived usefulness, perceived ease of use, hedonic beliefs, control over
environmental conditions, innovativeness and attitude. Task-technology fit, service relevance, attitude to
smart homes, innovativeness, hedonic beliefs, perceived usefulness, perceived ease of use and control over
environmental conditions correlate with perceived wellbeing. The intention to work from smart home-offices
in the future is determined by perceived wellbeing. Findings contribute to the research on smart homes and
remote work practices, by providing the first empirical evidence about the new applications and outcomes of
smart home use in the work context.
working overnight. The new reality has created conditions to use smart home technologies for work purposes,
for which they were not originally intended. The lack of insights into the new application of smart home
technologies has led to two research objectives. First, the paper aimed to investigate the factors correlating
with productivity and perceived wellbeing. Second, the study tried to explore individuals’ intentions to use
smart home offices for remote work in the future. 528 responses were gathered from individuals who had
smart homes and had worked from home during the pandemic. The results showed that productivity positively
relates to service relevance, perceived usefulness, perceived ease of use, hedonic beliefs, control over
environmental conditions, innovativeness and attitude. Task-technology fit, service relevance, attitude to
smart homes, innovativeness, hedonic beliefs, perceived usefulness, perceived ease of use and control over
environmental conditions correlate with perceived wellbeing. The intention to work from smart home-offices
in the future is determined by perceived wellbeing. Findings contribute to the research on smart homes and
remote work practices, by providing the first empirical evidence about the new applications and outcomes of
smart home use in the work context.
| Original language | English |
|---|---|
| Title of host publication | 17th International Conference on Web Information Systems and Technologies (WEBIST 2021) |
| Publisher | SciTePress |
| Pages | 275-282 |
| Number of pages | 7 |
| ISBN (Print) | 978-989-758-536-4 |
| DOIs | |
| Publication status | Accepted/In press - 3 Nov 2021 |